The Loneliness of a Long Distance Thinker

Doug Engelbart, 2003

I’ve always been haunted by the title Howard Rheingold used for his chapter on Doug Engelbart in his epochal Tools for Thought. Doug was still active in 1985, when the first edition of Rheingold’s book was published. He was traveling and speaking and working with undiminished vigor to share his vision of the augmentation of human intellect. He spoke to corporations. He spoke to academics. He spoke to groups of those who’d joined him in pioneering the digital age in which the rise of networked, interactive computing had permanently altered our culture. Yet even in the videos from the 1980’s and 1990’s, there’s a deep loneliness visible in Doug’s eyes. He was not alone in his disappointment with the commodified computer culture that sprang up in those decades. Visionaries like Alan Kay also voiced their deep dissatisfaction.  Yet something about Doug’s eyes seems different to me. Lonelier, and looking at a greater distance. Is it the distance between his original vision and what we’ve accomplished–or not–so far? Is it the distance between now and a future he wants to help build?

I’m sure Doug continued to take pleasure in his work. He must have been especially joyful when his daughter Christina joined him and helped to bring the Doug Engelbart Institute (initially called the “Bootstrap Institute”) into being. And as the years went by, his extraordinary work became more widely recognized, both within and without the computer community. In 1997, he won the Turing Award, the signal honor bestowed by the Association for Computing Machinery. He was cited “For an inspiring vision of the future of interactive computing and the invention of key technologies to help realize this vision.” In 2000, he was awarded the National Medal of Technology and Innovation, “the highest honor for technological achievement bestowed by the President of the United States on America’s leading innovators.” He received rapturous welcomes not only from his contemporaries but from the younger men and women who, often through books like Tools For Thought as well as the many writings on Doug’s website, had come to realize the enormous, revolutionary power of Doug’s vision and innovation.

You can hear that welcome in two IT Conversations podcasts: “Large-Scale Collective IQ” from “Accelerating Change 2004,” and his impromptu contributions to the panel discussion led by John Markoff on the publication of Markoff’s What the Dormouse Said. You can hear a similarly rapturous ovation from the audience at the 2008 celebration of the 40th anniversary of the Mother of All Demos.

I was the post-production audio engineer for the IT Conversations podcasts. I spent many hours getting the levels just right, editing out the pauses and throat-clearings, trying to craft an experience for the listener that would convey the full impact of Doug’s extraordinary vision. It was a vision I had first encountered only a few months before, a vision that literally changed my life.  All the while, though, in my headphones and in the waveforms before me on the computer screen Doug had helped to bring into being, I could sense that loneliness, perhaps born of what seemed to be Doug’s continuing amazement that the implications of scale and ubiquity in the computer age he saw so clearly would be so difficult and elusive for so many others to see. This was not arrogance on Doug’s part. It was humility. I truly believe Doug thinks that his own understanding is not so exalted or unapproachable that it cannot be shared. On the contrary, I think he believes his “conceptual framework” can be readily grasped and acted upon. At the same time, the years demonstrate that Doug was rare, perhaps even unique in his ability to imagine and build both the platform for augmentation and the processes that could be used for bootstrapping ourselves into ever-evolving, ever-ascending levels of augmentation.

Indeed, how he could have seen this vision in the 1950s and worked for years on its full articulation, with the 1962 framework as its crowning glory, is not so easily grasped.

I’ve written about Doug and his conceptual framework several times in this space, and I’ve not yet begun to scratch the surface. Reading through “Augmenting Human Intellect: A Conceptual Framework” once again in preparation for last week’s New Media Faculty-Staff Development Seminar at Virginia Tech (a session I led rather badly, I’m afraid—very frustrating for me, as I’m sure it was for the seminar), I was once again astonished at the breadth and depth of Doug’s vision. From oscilloscopes to the Whorf-Sapir hypothesis of linguistic representation is a long reach indeed, but Doug was onto something that far outstripped even J.C.R. Licklider’s vision of man-machine symbiosis. I found myself wanting to offer a commentary, an analysis, something that would help me explore and share its complexities more fully. I hope in the months ahead to do this. I begin here by sharing my recording of the last two sections of Doug’s masterwork, “Summary” and “Conclusions.”

At the end of it all, though, I still sense that loneliness, as if something nearly incommunicable had presented itself to Doug with the intensity and urgency of a revelation. The long distance his thought traversed is difficult to take in. The automated symbol manipulation he envisioned has entered our culture, not exactly in the manner Doug had imagined, but I believe at least some of the outlines of his vision have been realized in the work of people like Tim Berners-Lee, Larry Page, and Sergey Brin. These folks lead and think at scale. I wonder if Doug would have been less lonely had he done his greatest work at the turn of the century, rather than when he did. And yet it may also be that loneliness was somehow his destiny, and that only a risky, enormously singular vision such as his, emerging at a time of great unrest and even greater social ambition, could have intervened so brilliantly in the course of human affairs. Perhaps such a time will come again, and another lonely long distance thinker will appear. I must hope so.

Once again I find it almost impossible to convey the poignant depth of my gratitude, Doug. Once again I can only say, “thank you.” I’ll keep working on that assignment you gave me back in 2006, one you’ve given to all of us with whom you’ve shared your time and vision: “now, go change the world.”

My Norbert Wiener story

It started with Tom Haymes, an excellent partner-in-crime who’s got the Houston Community College system abuzz with the New Media Faculty-Staff Development Seminar. I don’t always agree with Tom, but I always listen carefully–and then I usually agree. (That’s for you, Tom.) As I was revving up for this fall’s NMFS, I was talking and e-talking with Tom about the course and the syllabus, and he said to me “whatever you do, please put Licklider’s ‘Man-Computer Symbiosis’ back in the syllabus.” I’d taken Lick out, you see, to spend more time with Engelbart. I am in awe of Lick, but Doug’s vision changed my life, tip to toe, and I’ve been trying to convey that complex change to anyone who will listen, ever since.

But I thought about what Tom had said, and I realized he was right–but I still had the feeling that Lick was not at the next paradigm quite fast enough after Vannevar Bush. Lick’s essay, famous and important as it undeniably is, was not quite different enough from Bush’s, and it didn’t make my head explode the way Doug’s “Augmenting Human Intellect” did (and does). Without it, though, we were missing a step. With it, I was impatient for the fireworks. So I wondered, since Lick’s essay was relatively brief, whether there was an essay I could put into dialogue with it. I realized I was really pushing it to ask my colleagues to read more. (Heck, it’s pushing it to ask them to blog, and attend a seminar regularly, and get their feet wet in Delicious–my, that sounds poetic–and of course put up with me–but I digress.) But I wanted to try. So I read around in the cabinet of wonders called The New Media Reader, and I remembered having read a great deal about this Norbert Wiener person, and I thought I’d give his “Man, Machines, and the World About” a try.

Several months later I emerged from a Norbert Wiener binge.

It’s difficult, always difficult, to understand why something resonates, why it comes into one’s life at a particular time and in a particular way. They say that when the student is ready, the teacher appears. (I always wanted to major in readiness.) So I suppose I was ready, and Norbert Wiener appeared.

I read several essays by Wiener this summer, besides “Men, Machines,” and his book “Invention: The Care And Feeding Of Ideas.” I felt invited to. What is that sense of invitation, when one feels a writer is eager for company, a stroll, an answering mind? It’s certainly the invitation I want my students to sense from me–and extend to each other. The way is steep and hard. We have to carry things we can’t pick up, truth be told, and we have to carry them anyway. A colleague, a companion can make all the difference.

Wiener’s approach in Invention was to champion the human spirit, to warn us that in the age to come we must use automation to enliven and cherish that spirit more fully, for everyone. The other option was clear: eliminate the human spirit in favor of productivity and efficiency, a process that Dickens spent a career limning and opposing, and one that sneaks into liberatory cultures too, so stealthy is its appeal, so insidious its spurious invitations. Learning management systems, anyone? I heard a presentation at a conference last weekend in Buffalo in which a teacher, as smiling and confident as a pastor greeting parishioners at the church door, shared with a group his mastery of “teacher presence” in his online course. His mastery? Yes. He had discovered one could re-use canned messages of concern and care and use the LMS to time their appearance in the students’ course spaces. That way, students would feel his “teacher presence” and be reassured that he was in fact paying attention to them. This was a labor-saving device, he explained, that he’d invented as a result of a growing and unmanageable set of courses he was responsible for teaching.

I understand about reusing course resources. That’s obviously not what’s happening here. The LMS functionality labeled “copy course” had turned malignant in this case, or so it seemed to me. To use Wiener’s metaphor, I smelled incense burning at the altar of the machine.

Ann and Jill have movingly recounted their fathers’ experience with the “copy commodity” ethos of the industrial age. We often–perhaps most often–see computers before us as the latest and most dangerous of these “copy commodity” affordances. Yet the writers in our anthology had other ideas, and for me they demonstrate that these machine can be media, even meta-media, extensions of ourselves that become, like culture itself, a means of augmenting and sharing our common humanity. But the way to that land is steep and difficult. Can the education we offer our children strengthen them for that journey? Can we strengthen ourselves for it? A companion, a colleague, can make all the difference.

Something about Wiener’s expansive mind, shared in a spirit of collegiality and invitation, makes me want to know him. Observations like this one, from Invention: The Care and Feeding of Ideas make me think I do, at least a little:

It is not the exception but the rule for new tools to be undervalued or at least misvalued…. [We need] what we may call the inverse process of invention…. It is just as truly a work of invention or discovery to find out what we are able to accomplish by the use of these new tools as it is to search for the tools which will make possible a specific new device or method.

Wiener goes on to tell the story of the electric motor as an example of a misvalued new tool. Victorian factories had run off of large steam or oil engines located on the factory floor. The machines, then, were powered by a labyrinthine and very dangerous series of belts and pulleys running every which way across and around the factory. Grease and oil flew everywhere. Workers were maimed and killed by snapping belts, by pulleys they didn’t see in time. Did the electric motor solve these issues? Not at first. They were greaseless, yes, but the factories simply substituted large electric motors for the large oil or steam engines. The belts and pulleys remained, deadly as ever–until one day someone figured out that motors could be made small and embedded in the machines. Ah. Goodbye belts and pulleys.

Somehow Wiener conveyed both the sadness at the enduring blindness of the designers and the optimism born of the fact that things did eventually change. Things did improve. A new idea did emerge. Can these computers we hold help us to help new ideas emerge more quickly? Those ideas always get here too late for some folks. Can we shorten that latency period? It seems as if we should. It seems as if we must.

I got so torqued up on Wiener this summer that I read a biography, Dark Hero of the Information Age. This passage stopped me in my tracks:

Back at MIT, word of Wiener’s death flashed down the infinite corridor and over to the plywood palace of the RLE [Research Laboratory of Electronics]. Work came to a halt as people gathered to share the news and their memories, and the institute’s flags were lowered to half staff in honor of the fallen institute professor who had roamed its halls for forty-five years.

That night, a select gropu met at Joyce Chen’s for one last session of Wiener’s supper club. Someone tore a sheet of filler paper out of a binder and scratched out a few words. Twenty-one people–including Wiener’s first graduate student Y. W. Lee, the founder of MIT’s Servomechanism Laboratory Gordon Brown, physicist Jerrold Zacharias who had been the Rad Lab’s liaison to Bell Labs’ fire control team during the war, the first director of MIT’s Lincoln Laboratory Albert Hill, the founder of the RLE’s Communications Biophysics Lab Walter Rosenblith, the information theorist Robert Fano, Jerome Wiesner who had recently returned to MIT from Washington, MIT’s President Julius Stratton, Warren McCulloch, and Joyce Chen–signed their names to the simple statement of fact they would send on to [Wiener’s wife] Margaret:

We loved him.