John Seely Brown, Closing Plenary for NMC 2010

Another in a series of posts from the 2010 New Media Consortium annual conference. Most of this material was written during the session itself, hence the use of present tense. I’ve added some connections and commentary along the way in parentheses. Mishmash or melange? Caveat lector. Whatever it is, there’s a lot of it.

Holly Willis, one of our University of Southern California hosts and Director of the USC Institute for Multimedia Literacy, comes to the podium to  introduce John Seely Brown, aka “JSB,” as I will call him for the rest of this  post. Holly tells us JSB has chosen his own job title–“chief of confusion.” But then she contextualizes that wry piece of truth-telling: JSB is the chief of confusion who asks the right questions and gets thought going in a better direction. He’s a “smoking man,” as in the character from The X-Files, the person who introduces clarity and helps the Institute for Multimedia Literacy envision a bigger picture. He raises the bar, identifies uncanny connections, and makes everyone in the room feel smarter. (Yes, there’s the meta-bar; that’s the meta-standard. To be able to emulate it!) Today, JSB will speak to us of “A New Culture of Learning.” (You can see the video of his talk, download it and the slides from his presentation, find links to the other keynotes, and more, on the NMC website.)

Here’s the message JSB has for us. We’ve shifted from a predictable world of equilibrium to an exponential world of constant flux and disequilibrium. There’s no denying the enormous scale of this shift. There are profound ramifications for learning, for media, for a world of rapid sets of punctuated moves. The exponential laws in the worlds we inhabit show no signs of slowing down. Even as Moore’s Law slows, our architectures and uses still increase exponentially. We used to live in a world of S-Curves:  rapid evolution up the curve would be followed by periods of stability along the top. Now we live in a world with no top to the S. He takes cloud computing as one example. (A canny example, as for many people “cloud computing” seems like the ascent up the “s” toward a stable new paradigm, a world of thin clients, network appliances, and manageable training and expectations. If not the summit, it would be at least a basecamp where we could rest awhile and reorient ourselves.) Behold: instead of a new one-paradigm-to-rule-them-all that would usher in a new period of stable, predictable development, cloud computing is already complicated by the emergence of massively powerful and sophisticated graphical processing units (GPUs). Why? Complex, immersive, real-time visualizations need powerful GPUs at the local machine. The cloud simply can’t deliver that level of real-time computing power, so suddenly we have to rethink cloud computing. We had no “S-top” to think about stability in the realm of cloud computing. (In other words, it’s ecosystems, networks, and complex connections all the way up.  Perhaps at one time intellectual history–say, for example, Kuhn’s idea of paradigm shifts–could be thought analogous to tectonic motion. Same thing, but on a somewhat faster timetable. No more. Now we must live in a world of near constant intellectual “seismic” motion. I trust I make myself obscure.)

Civilization has never seen a game like the one we’re now entering.

This means the half-life of any given skill is shrinking. Most skills we teach have a half-life of about five years. (In my view, this means we MUST teach at the meta level, always, in every way. This is also, as it turns out, the platform for the most effective pedagogy.) We must learn how to participate at the edge of interesting flows. Now learning has more to do with creating the new, rather than learning the old. But the creation has a strong tacit component. (Thus I’d say that teaching must refocus from teaching the explicit to teaching strategies for recognizing and accessing tacit knowledge.) “If you’re not curious, you’re screwed, in a world of constant flux.” These new mobile devices are not so much mobile computers as curiosity amplifiers. (Looking stuff up on the net becomes a habit of mind, a practice of renewable learning. But also see Bruner on various disciplines of curiosity–on the need to focus curiosity.)

(And yet. The NMC conference reinforced my growing conviction that one of my central areas of interest is the question of interest itself, with curiosity as either a synonym for interest or a particular mode of it. Thus JSB’s words above were particularly resonant for me. If you’re not curious, you’re screwed…. Yet so much of education, in my experience, leads away from curiosity, its impulses and distractions, its rambling stubbornness and exasperating energies. Too much to “cover,” and with enough self-discipline, one can learn without any interest or curiosity whatsoever. Why not detach the pleasure from learning, or at least train oneself neither to need or expect such pleasures? Kids’ stuff. You think this is recess? One might even darkly speculate–I will darkly speculate–that for many schoolers, curiosity or interest is seen as a frill, perhaps an embarrassment, like the overwhelming pleasure that complicates the simple business of reproduction. If only we copulated the way trees do, Sir Thomas Browne lamented, without all that silly business that just runs away with you. Or as Augustine imagined, perhaps in the Garden of Eden there were no involuntary responses to sexual stimulation. Instead, one soberly decides that it’s time, and reasonably gets on with the activity, with no dangerous digressions or worrisome, unmanageable desires. A fanciful and far-fetched analogy, perhaps, but I often think we have made education scalable and manageable by organizing the mess, impulse, and sharp joys of learning into, well, something of that tree-state Browne imagined, students rooted to their desks, careful not to ask questions that manifest curiosity, questions that would interfere with the thoughtful, deliberate march of coverage on which their teacher leads them forward. Work is play for mortal stakes? An interesting thought, but we don’t have time to think about that now; we’re already two slides and eight bullet points behind.)

JSB continues. Perhaps we need to rethink how we learn the tacit–and how new media has changed this game in fundamental ways. A view of knowledge as substance and pedagogy as knowledge transfer, with sophisticated pedagogy as “impedance matching” that yields the most efficient transfer of knowledge-particles from source to receptacle,  metamorphoses into a social view of learning: “we participate, therefore we are.” “Understanding is socially constructed” (and all this is articulated very well by Bruner in “Toward a Theory of Instruction”–yet education has resisted these truths for decades). Nothing beats a study group–but how those groups form, and how this peer-to-peer teaching works, changes in a virtual-physical hybrid world. (I’d argue that in fact all education has always worked, when it’s worked well, in just the way JSB describes. These new technologies simply make it harder for us to lie to ourselves about what we aver is happening, must be happening, in our current architecture of schooling, the house of cards we tell ourselves is as solid and irreplaceable as the ground on which we walk. Harder, but not impossible, at least until the next articulation of the explosive increase in human expressive capacity.)

JSB: Yet some misunderstandings of this new situation are possible. Example: Ryerson University didn’t get the social life of learning. Chris Avenir created a chemistry study group on Facebook, which notoriously resulted in Chris’s expulsion over 146 counts of academic dishonesty. The case against him? Learning should be hard, there is no structure of regulation for online behavior and that makes it incompatible with academic work, and it is our job to protect academic integrity from any threat. The conclusion: unless learning is hard and directed by others, it fails to meet the standard for academic rigor. Thankfully, in March of 2008 Avenir was cleared of all charges. The engineering faculty appeals committee found no proof the Facebook group led to cheating. (An instance in which peer review and faculty governance worked–a hopeful story, perhaps.)

In contrast, JSB tells two stories about groups that got it:

The Grommets of Maui, an island that had never produced a world champion surfer. A little boy named Dusty Payne announced his ambition to be that surfer. He formed a cohort that would compete and collaborate to perfect their skills. At 20, Dusty achieved his ambition. And so did every single one of the kids in his cohort–including the fifth one that can’t communicate or socialize because he suffers from Asperger’s Syndrome. The group pulled themselves up by their bootstraps until each one became a world champion. (We see a video of Dusty here–this is truly a champion–breathtaking stuff.)

How did they do it?

1. passion to achieve and willingness to fail, fail, fail along the way. Failing in surfing is very physically dangerous, by the way …

2. they accessed and analyzed surfing dvds, going frame by frame to discover the techniques these champions used

3. they used video tools to capture and analyze each of their own improvisations

4. “they pulled the best ideas from adjacencies: wind surfing, skateboarding, mountain biking, motorcross” (this is an especially beautiful idea–love this new noun I just learned, “adjacencies”–cf. Hofstadter’s fluid concepts and creative analogies–yes–also Polya’s “How To Solve It” and the notion of problem-solving strategies/heuristics. And of course poetry is among other things the art of the unexpected resemblance, a lovely, fraught exploration of the very idea of adjacencies.)

5. “accessing spikes of capabilities arouund the world–leveraging networks for practice in an ecosystem” (they placed themselves in a network of peak performers, apprenticing themselves to those performers)

6. “attracting others to help them around the world” (A gift economy of learning)

And always, a deep collaborative learning with each other.

What’s the mindset? A passionate pursuit of extreme performance with a deep questing disposition and a commitment to indwelling. Perhaps we should teach not skills, but dispositions. Immersion in, not about; marinating in the phenomena. Without digital media, this quest and this indwelling and this immersion would not be possible. Textual descriptions wouldn’t cut it, in this instance. (These are JSB’s words; the italics represent my own sense of urgency as I listened and recorded them.)

Now another example from JSB: a quest within World of Warcraft that generates exponential learning, not learning with diminishing returns. Joint collective agency, a community of practice: this is what’s formed here. To see this richness, we must pay attention not only to the core game, but to the “social life on the edge of the game. The edge is often referred to as a knowledge economy” (JSB’s emphasis). The WoW mantra is that “If I’m not learning then it ain’t fun.” In this environment, the ability constantly to perfect one’s skills is linked very strongly to one’s sense of identity. (In other words, I learn, therefore I am a consequential citizen of this world.)

So we see two kinds of learning spaces here: in-game learning, and out-of-game learning. Put another way, we see learning within, and learning about/above. In-game learning is collective indwelling: constant experimenting, constant tinkering, constantly playing around. High-end raids operate on gut feelings of how the system works. Complex analysis tools and dashboards are crucial aids to this indwelling. The dashboards are crafted by each player; they are “A Key to Masterful Play.” The dashboards are complicated (see www.fraps.com). Sometimes the game itself is played through the dashboards. (Owning the dashboard as a personal creation is a very beautiful idea, I feel. A personal dashboard is a key component of the personal cyberinfrastructure I envision and advocate. Perhaps the key component.) “After action reviews” evaluate everyone equally in a true meritocracy. The result: a new kind of collective virtual indwelling that blends the tacit and the explicitly cognized. We’ve focused on the cognitive all our lives. Now we must think more about the tacit (but a question emerges: if we think about the tacit, have we actually transformed it into the cognitive? Does the marinade go away once we begin to be out/above?). Out of game learning (aboutness) includes the following: forums, videos, databases, wikis, blogs, etc. This “talking about” is  another social level. (At this point I’m lost: is this out-of-game learning a part of what JSB calls “the cognitive,” which I read as “explicit knowledge presented in a linear fashion to the logico-executive mind, to be mastered more-or-less by being memorized”? Or is it a kind of social immersion that is also a version of what he calls “indwelling”? The point is important, as Bruner recognizes in his attempts to analyze and reconcile what he calls the “third way” of schooling, what JSB seems to think of as the cognitive way, with more enactive modes of situated learning.) WoW players manage knowledge via guilds, which provide a structure of filtering and feedback loops;  guild structures are learning structures.

Thus “about” and “in” are fused in this space (it now seems that JSB means by this “cognitive” and “tacit,” and perhaps the fusion represents a new kind of “indwelling”), and exponential learning is the result. an unusual learning we haven’t been able to measure before. Think also of speed chess and hard-core hacking. Speed chess: marinating practice in instincts forces integration at high speeds, and the result is that “not being able to think about it” actually transfers to success in non-speed chess as well. (A counterintuitive observation–and a revealing one. I’d like to hear more about the fusion he describes. Can it occur without some part of prior learning being cognitive? How do we acquire the cognitive and tacit knowledges that will be integrated, prior to their integration? Or can we somehow do it all at once? I have trouble imagining how. Hofstadter describes a back-and-forth, zoom-in/zoom-out kind of pattern to the way we seek patterns–and pattern-seeking/pattern-recognition are modes of integration–but the entire question bears further consideration.)

JSB raises a crucial question now: how do we combine man as knower (homo sapies) and man as maker (homo faber)? For homo sapiens, tools are instruments. For homo faber, tools are a form of productive inquiry. (An absolutely crucial observation; I couldn’t possibly agree more!) For homo faber, answers become questions. Tools are a way to think and talk about the backtalk of an environment. When the tool pushes back and doesn’t work quite right, that’s a rich source of learning. And now we have homo ludens as well: man as player. Homo ludens experiences the play of failure, the play of imagination in something like poetry, the play of epiphany, as in solving a riddle. Poems train us to be attuned to turns of phrase (semantic adjacencies)–JSB offers the example of hip-hop. (But one should go deeper with poetry, which trains us to be attuned to turns of thought, and adjacencies of imagination. A clever and revealing turn of phrase is one thing, and a good thing. But the larger symbol-play of poetry is a richer, more expressive activity still.) Play can stage epiphanies: and epiphanies are never forgotten. Play is the progenitor of culture–not the reverse. (He’s clearly drawing on Vygotsky and Huizinga here.)

These exercises teach us reframing, and the reframing is all. (Again, very clear connections to Hofstadter and Polya here.) JSB shows us a very simple riddle to illustrate his point.  (There’s an oddly disturbing moment for me here. When I raise my hand to answer the riddle, JSB walks over, looks at me, and says “Oh, I’m not calling on you.” I’m not sure why this happens, as I’ve not met him. Elementary-school flashbacks ensue, and I struggle to shake the distraction.)

Now JSB is speaking about blogging. Blogging is not just content creation–it’s context creation. He quotes Andrew Sullivan on blogging. (I hadn’t seen Sullivan’s “Why I Blog,” or if I had, I don’t remember it–though I don’t think I would have forgotten such an essay.)

[The blogger] is—more than any writer of the past— a node among other nodes, connected but unfinished without the links and the comments and the track-backs that make the blogosphere, at its best, a conversation, rather than a production…. Jazz and blogging are intimate, improvisational, and individual—but also inherently collective. And the audience talks over both.

(From “Why I Blog,” published in the November, 2008 edition of The Atlantic Monthly. Sullivan’s blog, “The Daily Dish,” appears on the The Atlantic Monthly’s website. Interestingly, Sullivan again praises the roles, natures, and values of blogging in today’s “Daily Dish,” posted on the day I complete this long-overdue blog post. Happy Fourth of July.)

JSB argues that if we take this blended epistemology of knowing and making seriously, we find deep tinkering, playing at making, testing trying riddling, the system as thing and context simultaneously. (Compare the preface to The New Media Reader, which makes a similar point. A couple of months ago, I used the NMR preface as a jumping-off point for some of my talk at the NMC Accreditation Convocation. In my research, I discovered that episteme (knowing) has a mythical personification, but techne (making) apparently does not. I conclude that this strange and dysfunctional disunion between knowing and making lies deep in the religio-philosophical heritage of the West, though there have been very helpful interventions against this disunion along the way–and to be fair, many cosmologies of creation emphasize the union of knowing and making. Certainly Milton’s monist materialism insisted that knowing itself was a material process–and by no means a “merely” material process. But I digress.)

To continue his point and drive to his conclusion, JSB points to danah boyd’s blog post “For the lolz” on the ways in which 4chan is hacking the attention economy through a process of playfulness and deep tinkering.

(Here begins a digression that’s way too long. You can route around it by clicking here.)

(At this point I confess I’m starting to feel a bit restive. First, I’m not at all sure that 4chan is really a place where, in JSB’s words, “recreation becomes an act of re-creation/remix & productive inquiry.” That’s not to say that only “productive inquiry” has value for learning. Also, in some respects, danah’s post seems to be arguing that unproductive, Lord-of-Misrule carnivals can be the incubator for attitudes and experiences that later lead to modes of productive inquiry. But that’s not the same as arguing that cow-tipping, metaphorically speaking, is an act of remix and productive inquiry. Maybe what I’m stumbling over here is the question of varieties of making and play. Are they all equal? Does playing at virulent, destructive hate speech qualify as good play?  If the idea is to preserve an anonymous space for the marginalized to find and share their voices, good. If the idea is to keep Internet inventiveness out of the maw of corporate commoditization, good. But if the idea is to take nothing seriously, or not to take anything “too” seriously, whatever that means, then I’m not convinced that 4chan offers us the learning culture JSB describes. One of danah’s commenters makes much the same point by arguing that 4chan’s attention hacks–which seem to be a kind of spectacle generation that sometimes produces memes–are only superficially like what the earlier generation of computer hackers were doing. Are these really attention hacks? Or are they attention snacks– and a kind of snacking that in some cases is, well, not far removed from coprophilia? EDIT: “coprophagia” is more precise. But either word will do.

Christopher Poole runs 4chan. There are no rules on 4chan. Or rather there are Christopher’s rules, which are ignored, and the community’s own Internet rules, which seem in Christopher’s TED Talk not to be rules so much as in-jokes or wry observations or “laws” like “Sturgeon’s Law.” Here’s the you-have-been-warned disclaimer that appears if you click on a 4chan link:

By entering this section of the website, in exchange for use of this website, you the user hereby agree to the following:

  1. The content of this website is for mature viewers only and may not be suitable for minors. If you are a minor or it is illegal for you to view nudity or mature images and language, do not proceed.
  2. This site is presented to you AS IS, with no warranty, express or implied. By clicking “I Agree” and then viewing our site, you agree not to hold the webmaster and staff of this site (4chan.org) liable for any damages from your use of these boards.
  3. As a condition of using this site, you must fully understand, and comply with the rules of 4chan.org, which may be located by following the “Rules” link on the home page.

Is this an elaborate satire? Am I being winked at? Is the rule of law being invoked here, internally and externally, as a way for Christopher to immunize himself from prosecution? I have to say that Christopher’s TED Talk makes me squirm, not because of the content of 4chan (that’s way too intensely mixed a bag for “squirm” to describe my responses), but because he’s so eager to make the case JSB is making, that 4chan really has a heart of gold and enables good things to happen, like lolcats and attacks on Scientology and CSI-type work that uncovers a cat abuser who’d posted his video on YouTube. 4chan guards anonymity and claims it is an unalloyed good, but then its members band together to identify the YouTube villain. Don’t get me wrong:  I’m ecstatic that the cat abuser was arrested, but there are many instances of contradiction and special pleading in the way Poole makes his case as he advocates lawlessness for his board but turns to the rule of law for the YouTube case. And Poole’s own absolute distinction between speaking and doing doesn’t accord well with the fusion of knowing and making that JSB’s been praising. But this is a very old concern, and a particularly difficult one: is there a distinction between liberty and license? Mix these uncertainties with a concern I share–that we not overlook potential good because it arrives in a new or unsettling form–and the questions are vexed. But worth raising. What bothers me in this moment, then, is that a very complex matter comes into the talk very late and with a fairly superficial appraisal of both 4chan and danah’s blog post. danah herself admits that the subversive entertainment of “betting on the anarchist subculture”–if 4chan is truly anarchist–doesn’t make her “too thrilled for every mom and pop and average teen to know about 4chan (which is precisely why I haven’t blogged about it before).”

There’s a great article about Wikileaks in a recent New Yorker. Toward the end, author Raffi Khatchadourian makes this acute observation: “Soon enough, Assange must confront the paradox of his creation: the thing that he seems to detest most—power without accountability—is encoded in the site’s DNA, and will only become more pronounced as WikiLeaks evolves into a real institution.” Mutatis mutandis, there is a caution here for 4chan, as well as our our analysis and celebration of 4chan.)

.

JSB concludes his talk with this observation:  the culture of learning is a culture that thrives on participatory lifelong learning and a quest to always become. (I anticipate the response that this conclusion would get from many of my colleagues.  I hear the legitimate complaints as well as the tiresome beside-the-point complaints, and I feel like Psyche with her seeds. Where are the helper ants? Can Eros send any aid for this mental strife? A brilliant talk in almost every respect, but the question of become what? become why? won’t be silenced. Even if these questions can’t be answered, they can’t be eliminated, and they should be asked. Perhaps the idea of emergence is implicit here. As so often, I feel at war with myself in this matter. Neither flux nor rigidity can be ends in themselves, though the argument seems always to resolve into these binaries. Conserve! Liberate! Be! Become! Where are the more complex imperatives?)

Enough of this post and my many hesitancies, questions, surmises, and yearnings. The conference was splendid, and it ended, and now we wait for next June to roll around. I hear it’s lovely this time of year in Wisconsin.

Let’s keep the conversation going. Next year, it’s the University of Wisconsin at Madison. June 15-18 in one of the nation’s best college towns.  See you all there.

For other responses to this keynote, see my fellow conference bloggers: Barbara Sawhill and Natalie Harp. Salute!

Center of Excellence Awards–NMC 2010 winds up

Note: This is the first of a set of belated posts from the 2010 New Media Consortium Annual Conference. I’m finishing the posts based on drafts I did while the events were still going on, so don’t be misled by the present tense. This post narrates events that happened on Saturday, June 12, 2010.

Holly Willis, one of our USC hosts, praises the conversations she’s heard, the hybridity of groups here, the generosity and mutual support of the NMC culture. She’s feeling worn out, but not burned out–an important distinction, and one that the room endorses as it prepares for the climax of the conference..

Susan Metros offers her farewells and leads us in the Mickey Mouse Club song. See you real soon!

This moment encapsulates one of the many things I find fascinating and lovely about the tribe that is NMC: the group is sophisticated about Disney’s mixed and sometimes disturbing enchantments, sure, but it’s open to the genuine wonder and playfulness that’s in that world, too. It’s a privilege–and frankly, a relief–to be with people who can articulate and even revel in these complications, these paradoxes. (I’m strongly reminded of Steve Martin’s description of Disneyland in his recent memoir Born Standing Up. He spots Diane Arbus coming in to take photographs of what he can only assume she will see as a freak show. He fully understands all those layers of irony in their peculiarly strong American variety. Yet he also insists that Disneyland is beautiful.)

Then comes the first Center of Excellence Award: the Houston Community College System. HCC’s successes span all its years with NMC. Its CIT program, begun in 2004, aims to help faculty integrate teaching technologies into their practice. Around 1500 faculty have participated in these programs, and hundreds have been certified. A Teaching and Learning Excellence program was launched in 2008, with similar success. HCC now has a center for teaching and learning excellence, and a new director, both of which will take these development programs to the next level. ICT uses range from distance ed, to English composition (using podcasts, voice recorders, etc. via apps in an iPod Touch), to courses in computational science and computational thinking, to experiments in seamless integration between learning environments, pedagogical innovation, and learning technologies. Instructional design and technical support combine with user-generated content the instructors want to include in their classrooms. A Kindle study is underway (see Five Minutes of Fame account here). The Vocational Nursing Program has a sophisticated birthing simulation–and this part of the HCC video is especially witty. I refer you to the NMC website for the full experience. The end of the video was a point of some discussion afterward. Many of the men in the audience, including me, couldn’t decide whether it was okay to laugh at the mock-horror of the birthing scene. When we heard the women laugh, we felt we had permission to laugh, too. Maybe I was imagining things, but I could swear I heard a slight, high-pitched note of anxiety mingled with the men’s laughter. Perhaps I’m just projecting.

Chris Millett accepts the award for Penn State

Next: Penn State’s Educational Technology Services. In their video, Cole Camplese talks about the programs there, and PSU staff and faculty discuss the need to help students become information sharers in their digital futures. This group focuses on production of digital media as artifacts of learning. Cole speaks to the need for an instructional design intermediary that can support intelligent uses of ICT, and help faculty “get courageous” in an environment where it’s safe to try things out, fail, and learn. A lovely video, and Chris Millet comes up to accept the award, offering thanks to the entire team that’s behind this winning effort. Cole’s vision drives excellence. His team shares the vision and brings its many talents to the endeavors.  Best of all, the video itself is a great example of the very integration that it winningly advocates. (Postscript: Baylor University got a double shot of the Cole Camplese/PSU magic just a week later, when Cole himself visited Baylor for a series of presentations and conversations related to all things ICT in higher education. More on that anon.)

Now Tulane University’s Innovative Learning Center steps forward to receive its award, and their video tells the story. T.R. Johnson describes how he makes documentary films with students about their service learning work–work that has the power to spark a social movement. James McLaren, Dean of Undergraduate Studies, describes how ICT assists with new student registration each summer. Nick Spitzer, Prof. in Anthropology and producer of NPR’s American Roots, draws parallels between his archival work and the work the ILC does, Felicia McLaren, who teaches French culture and French cinema, tells how the ILC helped her in a course. And the examples keep on coming. Just when the list gets too long to take in: a surprise: “outtakes” that were slated for deletion but somehow “escaped.” Now we hear what the home folks truly think about the Tulane Innovative Learning Center–in multiple languages.

Derek Toten speaks!

Sheldon Jones did the video, ILC Director Derek Toten accepts the award, the entire team is on the stage. Tulane’s finale is brilliant self-mockery of the highest order, and a most entertaining conclusion to the awards parade.

And speaking of Sheldon Jones, a fellow traveler on this year’s NMC Photosafari, now we get the slideshow of each participant’s ten best photos. A perfect segue into John Seely Brown’s closing keynote on homo sapiens, homo fabre, and homo ludens … but that’s for another post.

Mimi Ito: Opening Plenary at NMC 2010

The session begins with greetings from Susan Metros and Holly Willis of USC, delivered with charming Mickey Ears on their heads (Susan wears Minnie ears, Holly wears sorcerer’s apprentice ears). We then watch  video greetings from the head of the USC Cinema Studies program and from the CIO and vice-provost for IT (using an interesting solarization/rotoscoping effect). Then comes the crowning touch (couldn’t resist): Susan presents Larry with his own official high potentate Disney Mad Hatter hat, complete with lovely flowing orange hair at the sides.

A different tea party altogether.

I confess that it’s a little hard to concentrate as Larry delivers his NMC news in this, ah, bold get-up. 🙂 But the news is great: NMC is building on its Horizon Report with an initiative called Horizon Navigator. And what is Navigator? From the website: “Navigator allows users to fully exploit the Horizon Project’s extensive and expanding collection of relevant articles, research, and projects related to emerging technology and its applications worldwide, as well as the NMC’s expert analysis and extensive catalog of sharable rich media assets”

Now Larry’s introducing Mimi Ito, who’ll be speaking to us on “Learning with Social Media: The Positive Potential of Peer Pressure and Messing Around Online.” Mimi begins with Nick Carr’s essay “Is Google Making Us Stupid?” and his new book “The Shallows,” to make a larger point about the rosy hopes and stark panics that shape the conversations at every new inflection point in digital technologies. Her conclusion: both sides are right, but only if one holds both positions simultaneously. “Google isn’t making us stupid; we have ourselves to blame for that.” Our mediated culture represents not only risk, but also a great opportunity for peer-to-peer learning–if we can rise to that opportunity.

Three principles:

I. Stocks of Knowledge vs. Flows of Knowledge.

Much of what we see around us is a networked world in which many of our comfortable boundaries are untenable. (In other words: if we’re to grasp the amazing promise of this networked world, we must organize learning around the networks, not around the models that preserve the boundaries of our current educational practices.) “We expect students to do original work, but we give them the same assignments and standardized assessment routines…. [A]nd then we get upset with them for copying others’ work.” (Indeed. Term paper mills can flourish because it isn’t hard to guess what kinds of rote, unimaginative assignments most classes generate.)

II. Originality and Appropriation.

Now we head to the Numa Numa dance as the beginning of internet lipsynch. (Amazing: I feel the glee and energy spreading through the room as we watch the video together. We all wait for the eyebrow–and there it is.) Next up: the Back Dorm Boys: Wei Wei and Huan Yixin (and one of my fellow bloggers is singing along in harmony–whoa). Same genre, but now collaborative and transnational and self-conscious and ironic: commentary and instance. Next: sfeder321 and a room full of webcams in “A Day At The Office.” A real-space band of lipsynchers, their performances cut together and at the same time choreographed in a single space. (In cinema terms, I’d call this a most unlikely mix of montage and mise-en-scene, as if Eisenstein and Bazin had a love child and called it, well, called it this: mise-en-montage. Did they really do this in one take, as they say they did?)

What we’re seeing here, Ito asserts, is the evolution of video ecology over the last five years. Now we educators must think about how to respond to this evolution and how to incorporate this outpouring of creativity into the ways we think about the learning events and environments we help to design.

More examples now from Jonathan McIntosh and identity remix videos: essays on politics by way of altered ads. We watch one biting satire on a Hummer commercial, the soundtrack stripped out and subtitles introduced that critique our culture of oil consumption and warns of climate change to follow. We see another remix (“Buffy vs. Edward”) in which gender stereotypes from Twilight are mashed up with empowered-woman clips from Buffy the Vampire Slayer. Clever, funny, rigorous, precise. (See more of Jonathan’s work at  rebelliouspixels.com, as well as at Criticalcommons.org).

Ito concludes we’re immersed in the flow, and we need new mechanisms for filter and focus. Education has to be more than transmitting stable canons of knowledge. It has to equip us for adaptability, and lead us to be much more than passive consumers of endless info streams. Ito believes that the “social wrapper of peer-based learning communities” is the key. Don’t fight the peer-based interaction; make it the mechanism for the filter and focus necessary to learning. See Snafu Dave, a webcomic artist. A self-taught artist at that: integrating math, design, and computer science. He embedded himself in a social community organized around webcomics, took online tutorials, built websites that hosted comics by other creators. Snafu Dave was “probably one of those kids who’d drive you crazy in class”–but that would be to overlook the ways in which real learning happens as the student constructs his or her own learning environment out of resources and expertise available on the web.

Some avenues of promise: P2PU (peer-to-peer university): a social, interactive “wrapper” around the experience; Howard Rheingold’s social media classroom; Michael Wesch’s digital ethnography at K-State.

III. Assessment vs. Reputation:

“In peer-based networks … we see kids jockeying for status and reputation within an ecosystem….” For example: kids who take existing anime footage, strip out the sound, and put in the music of their own choosing. How does this peer community assess its own work? It takes place within a social environment that motivates participation. Lots of opportunities for rating, opinion, competition (online and at conventions): “a highly expert community that looks to each others as learners and teachers….” (Great hybridity here, as the experience is local and global, online and face-to-face, individual and massed at special events and screenings.) Open flows of knowledge are not enough: people need opportunities to distinguish themselves within their communities–and these online communities do it very well.

How to leverage all these phenomena for learning? Because our own credentialing is so fixed and successful, faculty are not typically seeking new paradigms for assessment, accreditation, and reputation within the academic environment. (This is a crucial point, in my view, and cannot be overemphasized. What happens as a result all too often, alas, is that our own credentialed security becomes a hollow point of “authority” and enforcement when it comes to students’ learning, and the whole process generates enormous cynicism and degree-grubbing as they simply try to “get it done,” where “it” is their education. To a significant extent, students learn their cynicism about school from their teachers. I say this with sorrow.) She goes on to praise danah boyd (present in the audience) for the way she’s used social media to generate reputation and elicit conversation far beyond most of the researchers working in this field–simply because danah has pursued these new opportunities instead of relying primarily on academic credentialing and institutional affiliation to do that work for her.

Ito closes with a statement of optimism and hope, but hope that depends on our inventing new ways to think of learning as a networked phenomenon, and then harnessing the power of that network to drive intrinsically motivated learning. She’s delivered her critique of school practices and cultures in kind and measured words, but her call for change is unmistakeable and unmistakeably comprehensive. Can we do school by other means, with other attitudes and other practices than the ones that have grown up over the years? An urgent question, and one Ito will be working on as her research continues.

Many thanks to fellow conference blogger Barbara Sawhill for confirming the three principles with Ito after the talk was done–we all had pieces and parts, but in the heat of the moment none of us got the complete list. Don’t miss either of my fellow conference bloggers’ work: Barbara’s is here, and Natalie Harp’s is here. An honor to be among them.

Media Fluency?: NITLE Summit 2010

An image of fluency from http://exper.3drecursions.com. They had me at "recursion."

In late March of this year I was privileged to speak at the 2010 Summit of the National Institute for Technology in Liberal Education. It was my second time at a NITLE Summit. The first time was 2008 in San Francisco, when one afternoon I found myself talking to Provost Randall O’Brien of Baylor University about a job there…. These little details do stay with you.

This time nothing quite so fateful happened, so far as I know, but I did have an entire breakout session to explore some ideas I’d been kicking around, ideas related to Media Fluency, a term so variously defined that I had plenty of room to develop my own, sometimes contrarian positions. Bryan Alexander moderated the session–for which many thanks. He’s every bit as good a moderator as he is a speaker, which is saying something.

The recording of the session has some difficulties, as you’ll hear. Technically, there’s a weird rustling noise that I suppose is either the sound of my sport coat rubbing the microphone or a flaw in the mike cable itself. Conceptually, it’s difficult to tell when I’m speaking in my voice, when I’m quoting someone else (the text was generally on the slide, so I didn’t feel compelled to say quote-unquote), and when I’m being ironic and seeming to approve of something that in fact I do not, at all. I’ve posted the slides on Slideshare; I hope they clarify some of the trickier bits in the address.

Even with all the difficulties, the talk does get at some new ideas that are important to me:

  • Media Fluency is more than technical skill with images, video, and audio.
  • Media Fluency in a digital age must include meta-medium fluency, the crucial step in understanding computers as tools for thought, to use Howard Rheingold’s lovely phrase. In later talks, building on this idea, I’ve identified five steps to full digital citizenship: information literacy, then digital fluency, then metamedium fluency, then a personal cyberinfrastructure, then digital citizenship. More on this in a subsequent post.
  • We must stop using the phrase “digital natives,” for three reasons: milennials and younger are not necessarily meta-medium fluent, baby boomers and older don’t get a bye just because they didn’t grow up with the stuff, and (most important of all) I think the word “native” can also be a none-too-subtle euphemism for “savages,” with all the imperialist/colonialist baggage that comes with that word. I develop this argument in the talk, but there’s much more to say.
  • I’m coming at deschooling another way these days under the influence of James Fernandez’ extraordinary essay “Edification by Puzzlement.” In this essay, Fernandez warns us to beware of “administered intellectuality.” The phrase and his caution resonate deeply with me and in fact go a long ways toward describing some of the things that have bothered me for decades in my own education and practice within academia.
  • In this talk, I introduce the idea of moving away from “signature pedagogies” such as the term paper, and toward “pedagogies of signature” that help students imagine and create their lifes’ work, that is, work that they want to sign, work that emerges from intrinsic motivation and reflects personal commitment. (EDIT: The idea was inspired, in part, by Claudia Emerson’s talk at an Honors Convocation at UMW many years ago, where she spoke of the symbolic importance of the signature. Thanks, Claudia.)
  • I also pun on the venerable “long tail,” inviting academia to imagine both a flourishing diversity of work (diversity empowered and preserved in the long tail) and a larger communality of effort and direction, the “long tale” that is the story of civilization we all write together.

The Q&A was interesting, but most of it was so far off-mic that I doubt it can be heard, and in fact I’ve excised a fair amount of the Q here. To sum up:

  1. The first question was mostly pushback on the slide with John Hancock’s signature. The questioner took me to task, politely, on the idea that the flourish was inherently meaningful and challenged me to articulate how the idea of the “signature” was more than just self-display. I hope I’ve summarized his objections faithfully. I gave the answer my best shot–but clearly there’s more to say here, particularly about the charge of self-indulgence and narcissism. (These charges routinely come up with things like social media, and they deserve to be taken seriously up to a point.)
  2. The second question was about how to get faculty on board/excited about multimodal expression when they’re unhappy with students’ writing skills. Shouldn’t we be concentrating on bringing those basics up to scratch before we launch into multimodal/media fluency territory?
  3. The third question was for the second questioner, as the group began to talk to themselves (a good moment, as it always is when the discussion isn’t automatically funneled through the speaker). A woman asked when writing became a core skill—and who gets to decide what’s a core skill.
  4. The fourth questioner asked how much pushback I get from faculty who see anything besides writing as merely a vocational skill to be learned after college. “Go to Community College later if you want to learn CAD,” etc.
  5. The fifth speaker didn’t ask a question, but tried to answer one. She spoke up in favor of disruption: asking questions, going deeper in the answers she’s given, challenging the answers she’s given. As you can hear, these comments resonated pretty strongly with me (no surprise there)
  6. Bryan Alexander then asked about the social nature of these new media—are they daunting for faculty because they go beyond the class or the professor. Our closing keynote speaker, Kathleen Fitzpatrick, noted that she uses social media frequently in her own classes, and said a) it creates some anxieties for the students and b) it creates great excitement too. She went on to say she encourages her students to choose pseudonyms so they have a little bit of shielding for themselves if they want–their future employers won’t necessarily know their “kung-fu videos” are by them.
  7. Finally, I ask the “get out of the way” question. A librarian says the lesson for her is that she should be more respectful of what young people are using for their social and communicative lives, and not be so quick to imagine these modes as impolite or irrelevant.

Bryan wisely ends the session just when I was getting stirred up by memories of listening to Jethro Tull in my room as a teenager.

Here’s a good summary of the talk. The last part is my favorite, as it demonstrates the writer was truly paying attention: “Teaching media fluencies is akin to teaching fundamental mechanisms of thought (no pressure). Takeaway question: If we believe this, how do we communicate this to faculty and get buy-in? If you follow this out to its conclusion it rattles the foundation of many of our assumptions around education.” Indeed!

Here’s the talk.

Assessment in a Web 2.0 Environment

I agree in principle that we who work in education should be able to describe what we intend to do, and that it is important that we find a way to demonstrate to what extent we have met those goals.

But that principle is a principle of almost unimaginable complexity.

Rather than proliferate crude measures of recall or reductive “normed” evaluations of various templated essays, we should think much more deeply and comprehensively about assessment. To do this, we’ll have to start with what it means not only to learn something in the sense of committing it to memory, vital as that is, but also to understand it, to be able to sense and articulate and share the structure of that knowledge as well as the conjectures and dilemmas that surround it and propel it into new areas of inquiry. We need to think about domain transfer, and ask what kind of learning fosters the analogical and metaphorical thinking that leads to conceptual breakthroughs. We need to think about the teacher’s theory of other minds, as well as the students’. We need to master strategies of indirection that empower each other to imagine and perform what Douglas Hofstadter calls “perceptual regrouping,” that trick of the mind that can perform figure-ground reversals, separate sequences into smaller groups to yield new possibilities, and adapt Polya-esque heuristics to apparently novel situations to reveal surprising connections with apparently far-flung domains.

I have colleagues working as hard as they can to answer the need for complexity. I just hope their work can stem the tide of unthinking “learning outcomes assessment” that Jonathan Kozol pillories in Letters to a Young Teacher.

I really, truly do not think that Likert scales or uniform tests or other simplistic measures are up to the task of helping us map or understand this most profound practice we call “education,” by which I take it we mean a deliberate approach to learning, part of which must include learning about one’s own learning. In other words, the deliberate practice of leading another’s cognition into a richer and more effective relationship with itself.

Of empowering and advancing the brain’s self-shaping capabilities.

I don’t have answers, but I do have a deep intuition that we can best think about this kind of complexity by thinking about similar networks of complexity that have emerged in human experience. (Here’s where I wish I’d majored in anthropology.) There are two such networks I think about a lot these days: language, particularly written language, and the Internet. In this podcast, which records a presentation I did over a year ago at an EDUCAUSE Learning Initiative annual meeting at the invitation of my hero, friend, and colleague Chuck Dziuban, I try to think about assessment by thinking about the emergent properties of the World Wide Web. It seems to me very interesting that a big part of Web 2.0 has to do with assessment, evaluation, reviews, and so forth. Is there a way these emergent phenomena could suggest more comprehensive, inclusive, and meaningful modes of assessing learning? I don’t know, but I do think it’s a question worth asking.

Longtime listeners will hear some familiar themes in this podcast, but cast in a different light. The Shakespeare bits develop some ideas I first began to work on in the “Proof That Matters” talk I did for a K-12 Online Conference a few months before I did this talk. All the ideas here need a great deal more development. I do hope, however, that they’re moving in a more answerable direction than most of the assessment talk I’ve encountered during the last few years.

EDIT: Janet Hawkins alerts me to some parallel thoughts:

http://doyle-scienceteach.blogspot.com/2010/03/rttt-antithetical-to-public-education.html
https://www.blogger.com/comment.g?blogID=4956989639073843954&postID=3538222791054286821

Gratitude and clarifications

First, my thanks to everyone who responded to my blog post below. Some responses were comments, some were emails. I really do appreciate the feedback, support, questions, and concerns.

Second, a few clarifications. The “wall” I talk about in my prior post is not a person or even (in this case) a response from anyone. Rather, it’s the essential difficulty or paradox or irony–call it what fits–that emerges from the communications revolution we are currently experiencing. Massively disruptive, massively promising, and full of peril. I understand most high-stakes human experiences are exactly that mixture. Somehow, though, this particular revolution seems even more so to me–more of all those things. That’s one of the many reasons I peg the scale of this change to the invention of the phonetic alphabet.

I should also clarify that I have no intentions of giving up, though I may utter cries of distress from time to time. 🙂

Today’s seminar: Engelbart II, along with small questions like “what is technology?” (ten minutes of video there) and “what is a computer?” (some Turing and some Mother of all Demos there) and “what is the meaning of meaning?” (no kidding–but that’s another story).

Changing lives

I keep running into the same wall from different directions. It hardly seems fair, but there it is.

These information and communication technologies really do amount to the difference in degree that’s also a difference in kind. There’s just no way to pretend they aren’t disruptive, a hassle, a pain, and perhaps even worse. ICT may cripple an entire generation’s ability to focus on, and respond to, a sustained argument. I haven’t seen that effect myself, and I started teaching back in 1982, but others have and I take their reports seriously. On the other end of the anxiety continuum, it may be that we cannot rely on any of the organizational structures, roles, certifications, and comfort zones that we depend on from day to day to define the scope, nature, and value of our work–and often to define our identities as well. Further, it’s almost certainly the case that  the effective integration of ICT into teaching and learning will also disrupt signature pedagogies (the term paper, the lab report, etc.), course design and course organization (what is a semester? what is a syllabus? what is a course of study?), even the very roles of student and teacher. Will we lose valuable things along the way? Probably. Every new phase of human development combines loss and gain. Is it zero sum, or a losing proposition? Or a net gain? I know what I think, but I don’t know.

At the same time, ICT has the potential to take us into a deeper and (paradoxically) a broader, more inclusive experience of what we value most in education, in community, in the spread of social justice across the world. In other words, the massive disruption we are experiencing–and it’s just beginning, believe me–is also potentially a time of great reformation, of finding or making more authentic means of getting to what we truly value. Or at least what we say we truly value.

How can it be both? How can this change be both a disruptive difference in kind from familiar practices–in some cases, cherished practices–and a return to core values and essential commitments in our vocation as educators?

I don’t know. But I’ll keep thinking about it. And I’m committed to some significant part of that thought being aloud, in this public space, though part of me shrinks away, knowing that I’ll get much of it wrong, again and again. Yet I ask that openness of my students, and fair is fair–to return to the beginning of this post.

Another bootstrapping experiment: Baylor New Media Faculty Development Seminar

Personal video capture, now and then

Today’s the second day we’ll meet. Already the activity is building: in participants’ blogs, on the motherblog, on Twitter, on Delicious, on the discussion forum (open to anyone who’s interested in the conversation–anyone besides s***ers, that is. Registration required). And I’m hoping there’s activity in our New Media Reader as well–scribbles, highlighting, all the marks of a book read closely and well. After using this reader, what I have long called a “cabinet of wonders,” for several semesters, my marginalia have marginalia. Here I wonder if e-books might help out, though I quickly fall back on my quirky and reciprocated love for my own scrawls over the years. I sometimes look at my name in books I got when I was a freshman in college. I think how close my signature is today to the signature of that 18-year-old boy, and I study on that … with all the other changes, it hardly seems possible. But I digress.

Last week we did our introductions and began to talk about the readings. The introductions took a long time, and needed to; a good round of introductions is a necessary platform for community, I think. But we did crowd Vannevar Bush into the end of our time together, and that was a shame. Today I’m going to work hard at diving right into J.C.R. Licklider’s “Man-Computer Symbiosis,” even though I do have some seminar bidness and an ambitious plan for our new Nanos (or is it Nano’s, or Nanoes?).

Many moments from our first meeting continue to haunt me, even a week later. The excitement and the skepticism. The thrill of cognitive speed, and the sense that these things are moving way too quickly for us to be able to make sense of them or choose wisely among the proliferating possibilities. I’m struck by how some folks have dived right in to the various social media we’re using, and how some have not. And of course I worry, about everything: too fast? too slow? authentic? inauthentic? clear? muddled? distant? in our faces?

I’m a worrier by nature–I come by it honestly–but the intensity is a little greater than usual this time, because the truth is that I have unreasonably high hopes for this seminar. I hope that we become a warm and collegial community of learners. I hope that the readings help us realize that computers are metamedia, and that we can shape their uses and amplify their possibilities if we learn more about the intellectual history, the legacy of dreams, that these “universal machines” (Turing) represent. I hope we can begin to understand computers and computing as symbolic things and activities, not as mere stuff.  Most of all, I hope that in the readings and discussion, no matter how much disagreement there may be on certain points (we wouldn’t be academics if we didn’t disagree), there will be tremendous fuel for imagination present in our work together, and that both singly and together we can get to some great innovations and catalytic ideas.

I’ve written at length elsewhere about my own computer romance–one that surprised me and even now seems counterintuitive given my primary specialization in Renaissance literature. I never took a programming course. I never took a single computer science course. I wish I had, frankly, and I still may. But all of that is to say that something about the individual and social recursion that high-speed networked computers make possible remind me very powerfully of the best learning experiences I’ve ever had, those times I’ve felt as if an entirely new world has opened up, or that I and my colleagues are writing a book together, a magic book that leads to that entirely new world that is a home we have co-created for ourselves and those who might find it congenial.

Truth is, it’s those books in Donne’s library, lying open to each other, reading each other into shared being. It’s a time-lapse film of a flower blooming. It’s civilization. As Milton put it, it’s repairing the ruins of our first parents. How much repair can be done? I don’t know. Will the tools of repair turn on us and become tools of disrepair and degeneration? Entirely possible, of course, and with many precedents in civilization to point to. Francis Bacon identified the compass, gunpowder, and the printing press as the most significant innovations of the new age of learning we call the Renaissance. It’s easy to see how colonialism, carnage, and cacophony resulted. Yet I still want to explore and find my way back again, and for that I need a compass. Gunpowder can aid in construction and even make for beautiful firework displays (bear with me here–that last one sounds a bit trite to me, even if it’s Gandalf I’m imagining). And the printing press is the platform upon which democracy–and of course my life’s work–are built.

I hope that this metamedium, and the readings we do together as we think about it, will become a platform for complex and shared creativity, symbolic and metasymbolic communication and co-creation. I hope the language emerging from the network effects of a truly global and truly personal communications platform will be a language in which more epics will be written. And most of all, I hope this metamedium will let us scale real school and make it available to every man, woman, and child on the planet.

We can’t even feed and clothe the planet yet, but perhaps the metamedium will help us figure that out more quickly, too–figure it out together.

And now some thanks. My thanks to Tim Logan and the Baylor Electronic Library for supplying the Nanos. My thanks to our interim Provost, Dr. Elizabeth Davis, for the stipends for the participants. My thanks to Alan Levine and the New Media Consortium for taking this seminar on as an NMC event and working hard with podcasts and publicity to create a virtual space for non-local participants. (True to form, the CogDog has already blogged about our seminar, for which many thanks.)

Most of all, my thanks to my colleagues who’ve extended their trust, their time, and their energies into this venture. I’ll try not to let you down.

New Media Faculty Development Seminar, Spring 2010

A birthday wish for Doug Engelbart

Today the father of interactive computing, the thinker whom Dr. Janet Murray called, precisely, “the Leonardo of the information age,” is 85 years old. I hope with all my heart that Doug is happy today, that he feels lifted up by the great cloud of witnesses who surround him with love and gratitude for his life and the work he has given to us, and for the future he teaches us to build together.

Everyone who has encountered this giant has a Doug Engelbart story to tell. As a birthday present and a testimony to the effect he has had on my life, I offer here my own Doug Engelbart story, or at least the story to date. For it is one of Doug’s most extraordinary accomplishments that he offers us a continually unfolding set of origins, inspiring continual horizon-work in an ongoing narrative of collaborative building. The capability infrastructure Doug imagines, the “c” process he outlines in his epochal “Augmenting Human Intellect: A Conceptual Framework,” is among many things a story about how to make more complex, participative, and humane narratives for ourselves. With a researcher’s eye and a dancer’s heart, Doug Engelbart tells his own story as one of epiphanies, of flashes of insight, of recursive metacognitive journeys of self-realization that lead not to solipsism but to a just world in which individuals and community, like high-powered electronic aids and the “human feel for a situation,” live and work together in an “integrated domain.” Doug’s conceptual framework is not an endpoint, but a framework for thinking about conceptual frameworks, a complex and exhilarating accomplishment that may have come to Doug himself in flashes but took many years thereafter of patient, doggedly stubborn work to realize within an organization and a set of “tools for thought” (to borrow Howard Rheingold’s lovely phrase). A temporal ventriloquist, Doug threw his voice across decades. In many respects, it is only now that we can begin to hear the magnificence and understand the full implications of the voice that we hear in “The Mother Of All Demos,” the one that asks us how much value interactive computing would have for knowledge workers–a category, we now can dimly begin to understand, that is synonymous with “human beings.”

An organization and a set of tools for thought. Sounds like a place where students won’t “confuse learning with schooling” (Ivan Illich, Deschooling Society ). Sounds like a real school.

And the architect of that conceptual framework? Sounds like a real teacher.

Yet I did not encounter Doug Engelbart or his work in any of my own schooling. Although “Augmenting Human Intellect” appeared before I entered first grade, and “The Mother Of All Demos” took place before I entered junior high, not one of my twenty-two years of formal schooling included a word of Doug’s writing or even a passing mention of his name. My own computer romance began to flower in 1988. I was in full-blown geekitude by 1992, when I installed OS/2 2.1 on a machine I bought for my first tenure-track job, a machine with a full eight megabytes of RAM and a crazy-big 200MB hard drive (lol, as the kids say). By 1994 I had an office with a 19.2 kbps connection to the campus network, reading newsgroups and telnetting around the world and downloading files and using PINE on a daily basis. And still Doug had not entered my life. I began to learn about ARPA, I heard about PARC, I was living in San Diego, for crying out loud, looking at the future through the California end of the telescope just before the first dot.com boom, buying and installing my first internal CD-ROM drive (a Mitsumi) and my first 16-bit sound card (not a Soundblaster, but another brand that worked better with OS/2–a Media something that I cannot now recall). I was visiting my colleague Bart Thurber’s house and seeing his work with the “Warsaw 1939” project on the extraordinary NewBook platform, a project in which students could enter an immersive textual world and record, store, and share the traces of their own engagement.

I was living in successive approximations of a universe Doug Engelbart had imagined thirty-two years before, and I had not so much as heard his name. I could have hopped in my car, driven ten hours, and met the man whose work was changing my life daily, filling my mind and heart with the wild surmise of collective intelligence, with a dream of how the world could be. But I had not so much as heard his name.

I look back at that time with mingled awe and frustration–awe at the ways in which Doug’s vision shaped so much of what fired my imagination and inspired my work when I was a young scholar and teacher, and frustration at the years I could have been studying that vision, spreading the news about it, perhaps even interacting with the architect of that conceptual framework himself.

But the frustration did end, and my Engelbart story did at last have a proper beginning, one in which I finally encountered, and thanked, this extraordinary person who wrote my future into being.

Fall, 2004. I was at my desk in the English, Linguistics, and Communication department at the University of Mary Washington, reading through an issue of InfoWorld magazine. InfoWorld was one of the many new reading materials I had added to my intellectual diet  as I began my second year as Assistant Vice-President for Teaching and Learning Technologies at Mary Washington. 2004 was the dawn of Web 2.0. Several crucial events had prepared me for that dawn.  In the fall of 2003, I visited MIT for the first time, during an AAC&U conference on educational technologies. In the winter of 2004 I went to my first National Learning Infrastructure Initiative annual meeting, where I met Bryan Alexander, Brian Lamb, Colleen Carmean, Vicki Suter, Cyprien Lomas, and many, many others whose lives continue to intertwingle with mine in wholly unpredictable ways. (I met Phil Long on a plane back coming back from a conference in Colorado, and I first saw Alan Levine on a webcam feed projected in a conference hall in New Orleans. Crazy world.) I knew I had some learning to do, and fast. My own contrarian naiveté led me not to the edtech literature first, though, but to trade magazines like InfoWorld, where I found writers like Jon Udell (though there’s really no other writer like Jon Udell) who had a peculiarly bracing long view that charged my own imagination in ways that academic discourse sometimes could, but often did not. And in one of those InfoWorld articles, in a sidebar as I recall, I first read the name “Doug Engelbart,” right next to the name “Vannevar Bush,” with citations of both “Augmenting Human Intellect: A Conceptual Framework” and “As We May Think.” Both titles struck me like thunderbolts. It sounds trite to say they called out to me, but that’s how it felt.

So I put InfoWorld down, moved the mouse that I didn’t yet know Doug invented, interacted with the computer in the familiar way that I didn’t yet know Doug had imagined (well, in a way that was another successive approximation, since even the riches of the Web are not a patch on what Doug imagined), and launched myself into a universe that would change my life.

I read the articles in chronological order. Bush’s “As We May Think” made my head spin. 1945? Was that a misprint? Bush’s vision of the Memex, and especially his idea that we could learn how to record, store, and share our “associative trails” in ways that were modeled on, and in turn amplified, our own mental processes, was exactly what had struck me the first time I saw Bart Thurber’s NewBook project, over a decade before. I was shocked to find what that what I had struggled to articulate for ten years had been described complexly and poignantly in an article published almost sixty years ago, an article I had never heard of.

Then I moved my mouse again, clicked again on a hyperlink, and read the opening of Doug Engelbart’s  “Augmenting Human Intellect: A Conceptual Framework.” By the end of the first paragraph I knew I would never, ever be the same.

By “augmenting human intellect” we mean increasing the capability of a man to approach a complex problem situation, to gain comprehension to suit his particular needs, and to derive solutions to problems. Increased capability in this respect is taken to mean a mixture of the following: more-rapid comprehension, better comprehension, the possibility of gaining a useful degree of comprehension in a situation that previously was too complex, speedier solutions, better solutions, and the possibility of finding solutions to problems that before seemed insoluble. And by “complex situations” we include the professional problems of diplomats, executives, social scientists, life scientists, physical scientists, attorneys, designers–whether the problem situation exists for twenty minutes or twenty years. We do not speak of isolated clever tricks that help in particular situations. We refer to a way of life in an integrated domain where hunches, cut-and-try, intangibles, and the human “feel for a situation” usefully co-exist with powerful concepts, streamlined terminology and notation, sophisticated methods, and high-powered electronic aids.

Immediately, T.S. Eliot’s words about John Donne flashed into my mind: “For Donne, a thought was an experience. It modified his sensibility.” Doug Engelbart’s vision of an “integrated domain,” set down forty-two years before that day in 2004, was the vision at the heart of my own passion for literature, for computers, for education. He had given my dreams, in Shakespeare’s words,  “a local habitation and a name.” And he had given me a language with which to share those dreams.

Turning points of this magnitude are rare in one’s intellectual life. I can recall only two or three others of this size, and they occurred much earlier in my journey. Now I had learned that a major part of my own intellectual life had unfolded within a parallel world I scarcely knew existed, that there was a language and a literature for what I had thought were only my own private mutterings and wandering fantasies.

I ran to my boss’s office and told him what I had learned. Chip German was the kind of boss who made you want to do that sort of thing. It didn’t matter that he had more items on his daily to-do list that I would encounter in a month of my own work, or that I was raving about things that he hadn’t yet encountered himself. He always trusted–more than I did myself, to speak the truth–that my excitement was meaningful, and that it would be productive, and that it didn’t matter if what my excitement produced was anything he could imagine or predict. He was that kind of boss. And so the second event in my Doug Engelbart story is that the moment I learned of Doug’s work, I had exactly the colleague I needed to sustain and expand that cognitive explosion.

I began talking about the integrated domain and Doug Engelbart to other colleagues. I found that some of my new mates in the edtech world knew Doug’s work. More conversations blossomed. I started talking about Doug at my staff meetings, visiting my ravings upon the folks who were working for me at the time. Some of them began to talk about Doug themselves. I started reading more and more. Bryan Alexander directed me to Howard Rheingold’s Tools for Thought, where the chapter on Doug is titled, with uncanny accuracy, “The Loneliness of a Long-Distance Thinker.” I read on. I dreamed on. I began to write about Doug and his vision in this blog, the one I had begun just a couple of months before.

Then, later that fall, podcasting emerged. I looked around for podcasts to listen to. One of the podcasts I found was called “IT Conversations.” These podcasts were full of talk about Web 2.0, about emerging technologies, and about the giants who had written this world into being. When in mid-2005 Doug Kay issued a call for volunteers to do audio post-production, I jumped at the chance. My thirteen years of radio experience got me the gig. I started editing the audio for programs I knew I wanted to know intimately, ones that I’d have burned into my brain after hours of matching levels, editing out ahs and ums, and polishing the audio for maximum impact. I scanned the assignment board for new prospects. One day I saw that a talk by Doug Engelbart was available, I snapped it up immediately.

Human voices are a particularly intense experience for me. To hear the voice behind the written word is especially intense. As I listened to Doug’s voice, I heard a mixture I hadn’t expected and couldn’t have predicted:  Northwestern farm boy, shy geek,  preacher, dreamer, child, sage. I spent hours and hours getting the audio just right, haunted equally by the ideas I was hearing and the power of Doug’s understated yet passionate delivery. When IT Conversations CEO Doug Kay complimented the work I’d done–“nice and tight,” he wrote me in an email–I was thrilled, but not for the reason you might think. I was thrilled because I had, in a way, collaborated on a project with Doug Engelbart himself, though I was literally a silent partner. A stretch to think so, perhaps, but that’s how it felt.

Not long afterward, I got to edit the audio for a twoparter devoted to John Markoff’s book What the Dormouse Said: How the 60s Counterculture Shaped the Personal Computer Industry. Here I learned even more about the Augmentation Research Center and Doug’s work as its conceptual architect and leader. That work was obviously the stuff of legend. As is often the case with good legends, the story was also fraught. Like any human being, particularly those blessed or cursed with the kind of vision he has, Doug Engelbart is complex and in some respects, it seems, he could be difficult. Yet everyone in that two-parter, from John Markoff to the many computing pioneers who shared the dais with him to respond to his book and offer their own histories and testimonies, returned again and again to the centrality of Doug and ARC. And Doug himself, present in the audience, once again contributed his voice, and just as he had in 1968, he drew an ovation from his colleagues.

The pace of change in my own life was accelerating at this time. Learning from Doug’s work the scale and potential importance of the community of practice I yearned to be a part of, I found myself in the grip of what I felt was a need for haste. I felt a strong sense of urgency and at the same time felt the exhilaration of unfolding marvels before my eyes. And then, early in 2006, driving from my home to my office, I heard the podcast that led to a conversation with Doug himself.

The podcast was the audio from a “Nerd TV” interview with Doug. (Typically and tragically, the author of the website identifies Doug only as  “the inventor of the computer mouse,” when the full truth belies such shallow summaries. Alas.) In the podcast, Doug told the story of the demise of ARC, a story I had read about but one whose poignance emerged only when I heard the tone of Doug’s voice as he told the story himself. In Doug’s story, there was a day in which he was visited by the great J.C.R. Licklider, another genius and visionary, whose “Man-Computer Symbiosis” launched efforts that eventually became the Internet itself. Lick (as he liked to be called) had been struck by Doug’s 1962 essay, and when the time came, he funded Doug’s Augmentation Research Center. (I’m writing all this from memory, so please spot, correct, and forgive any errors here.) With Lick’s funding and support, Doug built out the capability infrastructure for that extraordinary integrated domain he had envisioned in his essay. But by the end, Lick’s vision and Doug’s had diverged pretty dramatically. In the podcast, Doug described the day in which Lick came to his lab, saw a demo of the latest iteration of Doug’s NLS (oNLine System), and completely rejected what he saw. Here’s an excerpt from the interview transcript (I’ve done some light editing for clarity):

So [Lick] came out to see us at SRI, my big brother. It was just great to see him and so we sat together; I was in the conference room and he was there and I was starting telling him about drawing on the board and telling him, so I just got telling him about this great thing how the application support team had worked so well and I turned around and looked at him and he was sitting there, just looking like this [gives an unhappy look].

I said, “Lick, what’s the matter?”

“You just told me your system’s no damn good,” [he replied].

[He was] just dead serious.  I said, “Well, what do you mean?”

“If it was any damn good, the computer system itself would know what the people need to learn and teach them; you wouldn’t need any of these damn kids out there teaching them. That just tells me your system’s no damn good.” And he was unshakable in this – his belief in artificial intelligence stuff.

Two roads diverged. Markoff writes of the split between proponents of Artificial Intelligence and Augmented Intellect. It seems that Lick came to Doug’s lab expecting the first kind of AI, Artificial Intelligence, and what he saw was Augmented Intellect.

Not long after, Doug lost his funding.

The whole story is much more complex, and those complexities are analyzed with depth and precision in Bootstrapping. There were many other factors in play, certainly. But as Doug told the story of that moment with Licklider, I heard not so much bitterness as a kind of plaintiveness, a sense that he himself had failed to understand how or why he had disappointed his mentor–or, as he called him, his older brother. In that moment, I heard in Doug’s voice many years of bewilderment and longing. By his own testimony, Doug has often wondered if he simply lacks the skills to put across his own ideas in the context of boardrooms, bean counters, and bureaucracy–or even in the context of fellow computer scientists. Lick was no bureaucrat and no bean counter–he was a famously disorganized manager–but the problem was the same: how to put across a powerful idea when the conceptual frameworks are so different, even at odds?

The podcast came to an end. By this time, I’d arrived at school and parked my car in front of the building where my office was. I listened to the closing moments of the interview, and heard Doug say, with that same plaintiveness and longing, that he was still working on his ideas and still hoped he could find people to talk to about them. As I listened, I found that I had begun to cry.

I had no illusions that I’d be able to be in conversation with this great thinker in any way that would measure up to his expectations or answer any of the hope or longing in his voice, but I knew what I could do. I could contact him and thank him. I could tell him that one more person had been transformed and inspired by his work, and that I had met others who felt exactly the same way. I suppose I wanted, perhaps foolishly, to assure him he wasn’t alone–foolishly, because the kind of loneliness that long-distance thinking inspires is not the kind of loneliness that a single phone call from an obscure English professor can touch or even begin to address. But looking back on it now, I also realize that I wanted to tell him something even more complex, something I could tell him, something I felt a strong ethical and personal obligation to tell him.

I wanted to tell Doug Engelbart that in this computer romance, in this strange parallel universe of longing and dreams built on a platform of ones and zeroes,  a universe (or a university) in which we could record, store, access, and share the traces of our own engagement, he had taught me that I was not alone.

I ran up to my office and called the number on the Bootstrap.org site, the site where I’d first read Doug’s work. A recording of a woman’s voice–I still don’t know who it was–played on the answering machine and invited me to leave a message. I left what must have been a truly strange and semi-coherent message of gratitude and a pledge that I would do whatever I could to further this vision within education. I left my telephone number. Then I hung up the phone and went to a department meeting.

When I returned from the meeting, I was weary. It was six o’clock. Time to go home.

The phone rang. I didn’t recognize the number on the caller ID. Maybe it was a vendor. Maybe it was a wrong number. Maybe I should just go home. The caller could leave a voice mail and I could call back.

I hesitated. Then I answered the phone.

“Hello.”

“Hello, may I speak with Gardner Campbell?”

“This is he. How can I help you?”

“This is Doug Engelbart. You left a message on my answering machine.”

What followed was an hour-long conversation. I feared I might hyperventilate, so I periodically grabbed the desk with one hand. He immediately told me to call him Doug, not Dr. Engelbart. (“I’m just a northwestern farm boy,” he said.) I asked about augmentation, about symbolism, about metalanguages, about collective IQ. Doug talked about scale, about the eternal paradox of people who didn’t ride tricycles to work but thought all computing should be just that stable, simple, and unthinking. I told Doug I worked in education and desperately wanted to do something to bring his vision into that realm. He told me about Valerie Landau’s work, and about EdNIC (Educational Networked Improvement Communities)–and later, Doug wrote an email to me and Valerie as an e-introduction, signing it, as is his wont, “Appreciatively, Doug.” I told him I would love to be in conversation with him in any way he’d find helpful. He replied that he often had trouble even remembering what day it was, so he didn’t know how much conversation he had in him. (I didn’t understand the full import of what he was saying until I learned later that he was probably experiencing the early stages of the Alzheimer’s Disease he would be diagnosed with in 2007.)

Then came the moment the conversation should end. I didn’t want to hang up, of course. I wanted to stay on the line–online–with Doug Engelbart forever. In just that hour of conversation I had learned a staggering amount from the complex voice of that long-distance thinker, especially about how much more there was to learn. Yet I was not fearful or anxious in that moment. I think now I felt no fear because Doug’s voice and manner clearly demonstrated that he thought of the challenge, its scope and scale and disappointments and triumphs, as a series of adventures. Expeditions. The eye of an engineer and the heart of a dancer.

I groped for the words I wanted to say. Finally I said, “I just need to tell you that you have changed my life, and very much for the better. Your vision and your work are of crucial importance to me, every day, in all I do. I hope I’m not sounding too strange or putting you off in any way by saying so.”

He replied, “No, it’s very nice to hear, though I can’t quite grok it.”

I drew in a breath and said, “Thank you for all of it.”

He responded, “You’re welcome. Now go change the world.”

Nearly four years later, my Doug Engelbart story continues. In late 2008 I met him face to face, at the Program for the Future. He signed my copy of the book Valerie and Eileen Clegg had just published. I heard testimony after testimony from extraordinary, distinguished speakers to the power and enduring importance of Doug’s accomplishments and vision. I saw Alan Kay (who deserves a post of his own on his next birthday) embrace Doug Engelbart on the stage of a conference room in Adobe’s San Jose headquarters. I rose with the hundreds of others attending the program at Stanford University honoring the 40th anniversary of Doug’s “Mother Of All Demos,” giving Doug a prolonged standing ovation to give thanks for his life and work. Then in 2009 I saw Doug again, this time on the occasion of his being named a Fellow of the New Media Consortium. Here I met his daughter, Christina Engelbart, whose leadership of the Doug Engelbart Institute continues the work her father began, and who has been just as deeply generous and encouraging to me and my students as her father was in that surprise telephone call to an office in Fredericksburg, Virginia nearly four years ago.

So here’s the timeline.

2004, I learn who Doug Engelbart is, and begin to read his work.

2005, I hear his voice.

2006, I speak with him.

2008, I meet him face to face.

2009, I meet Christina Engelbart, and the conversation continues.

Five years. Another education for me. Another commencement.

“You’re welcome. Now go change the world.”

Happy birthday.


Alan Kay and Doug Engelbart, Adobe corporate headquarters, San Jose, California, December 8, 2008. cc licensed flickr photo shared by jeanbaptisteparis

EDIT: You can wish Doug a happy birthday on a special Posterous site, here. And when you do, spend a moment reading what other people have said. The mix of family, friends, and colleagues from many years and many projects is a powerful demonstration of the connections we can make–and witness–in the age of social media Doug helped to create. And the sentiments people express are deeply moving. They testify to the capability infrastructure Doug exemplifies and inspires others to make for themselves.


cc licensed flickr photo shared by Gardo

"In Our Time" podcast series on the Royal Society

There’s a new set of four episodes from BBC Radio 4’s consistently splendid “In Our Time” series honoring the anniversary of the Royal Society. I’ve just started listening to the first one, but already it seems this series will likely be at or near the level of the magnificent series on Darwin that Melvyn Bragg hosted about this time last year.

Early lessons from the formation of the Royal Society:

Their first leader, John Wilkins, was a born diplomat (a Cromwellian who could be trusted with Royalists’ children), endlessly and widely curious, thoroughly geeky (he loved automata and gadgets generally, and speculated about life on other planets), and convinced that natural philosophy, what we’d later call science, was best practiced in groups, and with plenty of informal opportunities for interaction (read: coffeeshops, where one could drink all day without falling over, but also without sleeping at night).

Some clear connections here to ideas of learning environments, integrative learning, interdisciplinary learning, autodidacticism, tinkering as a vocation, informal learning, and plenty of social learning.

The coffeeshops were called “penny universities,” because coffee cost a penny a cup. What are the equivalents today? There are usually hangouts nearby–can’t we count them as learning spaces, too?

And Gresham University at Oxford offered free public lectures on a regular basis, for those who wanted more formal learning. Something like iTunesU, maybe?

Most of all, the Royal Society offers us an opportunity to analyze a truly transformative learning community in the early modern era, one empowered by new technological platforms–chief among them print, which few today regard as a technology, though they should if they want to have any understanding at all of the communications revolution we’re currently undergoing. But that’s material for another post.

In the meantime, give the podcasts a listen, and let me know what you think.