The Loneliness of a Long Distance Thinker

Doug Engelbart, 2003

I’ve always been haunted by the title Howard Rheingold used for his chapter on Doug Engelbart in his epochal Tools for Thought. Doug was still active in 1985, when the first edition of Rheingold’s book was published. He was traveling and speaking and working with undiminished vigor to share his vision of the augmentation of human intellect. He spoke to corporations. He spoke to academics. He spoke to groups of those who’d joined him in pioneering the digital age in which the rise of networked, interactive computing had permanently altered our culture. Yet even in the videos from the 1980’s and 1990’s, there’s a deep loneliness visible in Doug’s eyes. He was not alone in his disappointment with the commodified computer culture that sprang up in those decades. Visionaries like Alan Kay also voiced their deep dissatisfaction.  Yet something about Doug’s eyes seems different to me. Lonelier, and looking at a greater distance. Is it the distance between his original vision and what we’ve accomplished–or not–so far? Is it the distance between now and a future he wants to help build?

I’m sure Doug continued to take pleasure in his work. He must have been especially joyful when his daughter Christina joined him and helped to bring the Doug Engelbart Institute (initially called the “Bootstrap Institute”) into being. And as the years went by, his extraordinary work became more widely recognized, both within and without the computer community. In 1997, he won the Turing Award, the signal honor bestowed by the Association for Computing Machinery. He was cited “For an inspiring vision of the future of interactive computing and the invention of key technologies to help realize this vision.” In 2000, he was awarded the National Medal of Technology and Innovation, “the highest honor for technological achievement bestowed by the President of the United States on America’s leading innovators.” He received rapturous welcomes not only from his contemporaries but from the younger men and women who, often through books like Tools For Thought as well as the many writings on Doug’s website, had come to realize the enormous, revolutionary power of Doug’s vision and innovation.

You can hear that welcome in two IT Conversations podcasts: “Large-Scale Collective IQ” from “Accelerating Change 2004,” and his impromptu contributions to the panel discussion led by John Markoff on the publication of Markoff’s What the Dormouse Said. You can hear a similarly rapturous ovation from the audience at the 2008 celebration of the 40th anniversary of the Mother of All Demos.

I was the post-production audio engineer for the IT Conversations podcasts. I spent many hours getting the levels just right, editing out the pauses and throat-clearings, trying to craft an experience for the listener that would convey the full impact of Doug’s extraordinary vision. It was a vision I had first encountered only a few months before, a vision that literally changed my life.  All the while, though, in my headphones and in the waveforms before me on the computer screen Doug had helped to bring into being, I could sense that loneliness, perhaps born of what seemed to be Doug’s continuing amazement that the implications of scale and ubiquity in the computer age he saw so clearly would be so difficult and elusive for so many others to see. This was not arrogance on Doug’s part. It was humility. I truly believe Doug thinks that his own understanding is not so exalted or unapproachable that it cannot be shared. On the contrary, I think he believes his “conceptual framework” can be readily grasped and acted upon. At the same time, the years demonstrate that Doug was rare, perhaps even unique in his ability to imagine and build both the platform for augmentation and the processes that could be used for bootstrapping ourselves into ever-evolving, ever-ascending levels of augmentation.

Indeed, how he could have seen this vision in the 1950s and worked for years on its full articulation, with the 1962 framework as its crowning glory, is not so easily grasped.

I’ve written about Doug and his conceptual framework several times in this space, and I’ve not yet begun to scratch the surface. Reading through “Augmenting Human Intellect: A Conceptual Framework” once again in preparation for last week’s New Media Faculty-Staff Development Seminar at Virginia Tech (a session I led rather badly, I’m afraid—very frustrating for me, as I’m sure it was for the seminar), I was once again astonished at the breadth and depth of Doug’s vision. From oscilloscopes to the Whorf-Sapir hypothesis of linguistic representation is a long reach indeed, but Doug was onto something that far outstripped even J.C.R. Licklider’s vision of man-machine symbiosis. I found myself wanting to offer a commentary, an analysis, something that would help me explore and share its complexities more fully. I hope in the months ahead to do this. I begin here by sharing my recording of the last two sections of Doug’s masterwork, “Summary” and “Conclusions.”

At the end of it all, though, I still sense that loneliness, as if something nearly incommunicable had presented itself to Doug with the intensity and urgency of a revelation. The long distance his thought traversed is difficult to take in. The automated symbol manipulation he envisioned has entered our culture, not exactly in the manner Doug had imagined, but I believe at least some of the outlines of his vision have been realized in the work of people like Tim Berners-Lee, Larry Page, and Sergey Brin. These folks lead and think at scale. I wonder if Doug would have been less lonely had he done his greatest work at the turn of the century, rather than when he did. And yet it may also be that loneliness was somehow his destiny, and that only a risky, enormously singular vision such as his, emerging at a time of great unrest and even greater social ambition, could have intervened so brilliantly in the course of human affairs. Perhaps such a time will come again, and another lonely long distance thinker will appear. I must hope so.

Once again I find it almost impossible to convey the poignant depth of my gratitude, Doug. Once again I can only say, “thank you.” I’ll keep working on that assignment you gave me back in 2006, one you’ve given to all of us with whom you’ve shared your time and vision: “now, go change the world.”

My Norbert Wiener story

It started with Tom Haymes, an excellent partner-in-crime who’s got the Houston Community College system abuzz with the New Media Faculty-Staff Development Seminar. I don’t always agree with Tom, but I always listen carefully–and then I usually agree. (That’s for you, Tom.) As I was revving up for this fall’s NMFS, I was talking and e-talking with Tom about the course and the syllabus, and he said to me “whatever you do, please put Licklider’s ‘Man-Computer Symbiosis’ back in the syllabus.” I’d taken Lick out, you see, to spend more time with Engelbart. I am in awe of Lick, but Doug’s vision changed my life, tip to toe, and I’ve been trying to convey that complex change to anyone who will listen, ever since.

But I thought about what Tom had said, and I realized he was right–but I still had the feeling that Lick was not at the next paradigm quite fast enough after Vannevar Bush. Lick’s essay, famous and important as it undeniably is, was not quite different enough from Bush’s, and it didn’t make my head explode the way Doug’s “Augmenting Human Intellect” did (and does). Without it, though, we were missing a step. With it, I was impatient for the fireworks. So I wondered, since Lick’s essay was relatively brief, whether there was an essay I could put into dialogue with it. I realized I was really pushing it to ask my colleagues to read more. (Heck, it’s pushing it to ask them to blog, and attend a seminar regularly, and get their feet wet in Delicious–my, that sounds poetic–and of course put up with me–but I digress.) But I wanted to try. So I read around in the cabinet of wonders called The New Media Reader, and I remembered having read a great deal about this Norbert Wiener person, and I thought I’d give his “Man, Machines, and the World About” a try.

Several months later I emerged from a Norbert Wiener binge.

It’s difficult, always difficult, to understand why something resonates, why it comes into one’s life at a particular time and in a particular way. They say that when the student is ready, the teacher appears. (I always wanted to major in readiness.) So I suppose I was ready, and Norbert Wiener appeared.

I read several essays by Wiener this summer, besides “Men, Machines,” and his book “Invention: The Care And Feeding Of Ideas.” I felt invited to. What is that sense of invitation, when one feels a writer is eager for company, a stroll, an answering mind? It’s certainly the invitation I want my students to sense from me–and extend to each other. The way is steep and hard. We have to carry things we can’t pick up, truth be told, and we have to carry them anyway. A colleague, a companion can make all the difference.

Wiener’s approach in Invention was to champion the human spirit, to warn us that in the age to come we must use automation to enliven and cherish that spirit more fully, for everyone. The other option was clear: eliminate the human spirit in favor of productivity and efficiency, a process that Dickens spent a career limning and opposing, and one that sneaks into liberatory cultures too, so stealthy is its appeal, so insidious its spurious invitations. Learning management systems, anyone? I heard a presentation at a conference last weekend in Buffalo in which a teacher, as smiling and confident as a pastor greeting parishioners at the church door, shared with a group his mastery of “teacher presence” in his online course. His mastery? Yes. He had discovered one could re-use canned messages of concern and care and use the LMS to time their appearance in the students’ course spaces. That way, students would feel his “teacher presence” and be reassured that he was in fact paying attention to them. This was a labor-saving device, he explained, that he’d invented as a result of a growing and unmanageable set of courses he was responsible for teaching.

I understand about reusing course resources. That’s obviously not what’s happening here. The LMS functionality labeled “copy course” had turned malignant in this case, or so it seemed to me. To use Wiener’s metaphor, I smelled incense burning at the altar of the machine.

Ann and Jill have movingly recounted their fathers’ experience with the “copy commodity” ethos of the industrial age. We often–perhaps most often–see computers before us as the latest and most dangerous of these “copy commodity” affordances. Yet the writers in our anthology had other ideas, and for me they demonstrate that these machine can be media, even meta-media, extensions of ourselves that become, like culture itself, a means of augmenting and sharing our common humanity. But the way to that land is steep and difficult. Can the education we offer our children strengthen them for that journey? Can we strengthen ourselves for it? A companion, a colleague, can make all the difference.

Something about Wiener’s expansive mind, shared in a spirit of collegiality and invitation, makes me want to know him. Observations like this one, from Invention: The Care and Feeding of Ideas make me think I do, at least a little:

It is not the exception but the rule for new tools to be undervalued or at least misvalued…. [We need] what we may call the inverse process of invention…. It is just as truly a work of invention or discovery to find out what we are able to accomplish by the use of these new tools as it is to search for the tools which will make possible a specific new device or method.

Wiener goes on to tell the story of the electric motor as an example of a misvalued new tool. Victorian factories had run off of large steam or oil engines located on the factory floor. The machines, then, were powered by a labyrinthine and very dangerous series of belts and pulleys running every which way across and around the factory. Grease and oil flew everywhere. Workers were maimed and killed by snapping belts, by pulleys they didn’t see in time. Did the electric motor solve these issues? Not at first. They were greaseless, yes, but the factories simply substituted large electric motors for the large oil or steam engines. The belts and pulleys remained, deadly as ever–until one day someone figured out that motors could be made small and embedded in the machines. Ah. Goodbye belts and pulleys.

Somehow Wiener conveyed both the sadness at the enduring blindness of the designers and the optimism born of the fact that things did eventually change. Things did improve. A new idea did emerge. Can these computers we hold help us to help new ideas emerge more quickly? Those ideas always get here too late for some folks. Can we shorten that latency period? It seems as if we should. It seems as if we must.

I got so torqued up on Wiener this summer that I read a biography, Dark Hero of the Information Age. This passage stopped me in my tracks:

Back at MIT, word of Wiener’s death flashed down the infinite corridor and over to the plywood palace of the RLE [Research Laboratory of Electronics]. Work came to a halt as people gathered to share the news and their memories, and the institute’s flags were lowered to half staff in honor of the fallen institute professor who had roamed its halls for forty-five years.

That night, a select gropu met at Joyce Chen’s for one last session of Wiener’s supper club. Someone tore a sheet of filler paper out of a binder and scratched out a few words. Twenty-one people–including Wiener’s first graduate student Y. W. Lee, the founder of MIT’s Servomechanism Laboratory Gordon Brown, physicist Jerrold Zacharias who had been the Rad Lab’s liaison to Bell Labs’ fire control team during the war, the first director of MIT’s Lincoln Laboratory Albert Hill, the founder of the RLE’s Communications Biophysics Lab Walter Rosenblith, the information theorist Robert Fano, Jerome Wiesner who had recently returned to MIT from Washington, MIT’s President Julius Stratton, Warren McCulloch, and Joyce Chen–signed their names to the simple statement of fact they would send on to [Wiener’s wife] Margaret:

We loved him.

Postscript on Vannevar Bush

Video feedback, Hofstadter's visualization of consciousness as an infinitely extensible symbol set.

 

Last week’s New Media Faculty-Staff Development Seminar at Virginia Tech focused on “As We May Think,” and the discussion was lively, both in the room and on the seminarians’ blogs. I would summarize the main concerns thus (and I invite my fellow seminarians to comment and elaborate as they choose, either here or by linking here from their own blogs):

What’s here other than one idea about associative links? We did our best to explore that question, and though I’m not sure we convinced our interlocutor, I’m confident we got to at least some of the catalytic moments in the essay. Even an older idea, catalytically expressed, takes on new life–as Vannevar Bush himself implicitly recognizes throughout the essay.

To what extent, and in what ways, does the essay represent a particular historical moment, one that constrains the author himself? This is of course an extremely complex question. Even the timing of the essay, near the end of WWII but not quite at the moment of the public unveiling of the atomic bomb (as Diane cogently demonstrates), can point in multiple directions, backward and forward, influenced by external circumstances and especially whatever the space-time continuum was in Dr. Bush’s brain as he wrote what he wrote. I continue to believe that part of the essay’s beauty and influence reside in a meta-layer that covers the entire essay. In this meta-layer, Bush himself understands himself as historically situated, just as the Pharaohs were, and wonders if there’s a way to reach outside those boundaries to suggest a higher understanding of not only what might be, but what should be. Jerome Bruner cites Roman Jakobsen’s idea of “the metalinguistic gift, the capacity to ‘turn around’ on our language to examine and transcend its limits,” a gift that “is within everybody’s reach” (The Culture of Education, 19).  I find that gift being used many times in As We May Think, including very powerfully in the title. And even if the public didn’t know to associate Vannevar Bush’s words with the atomic bomb at the time of the essay’s initial publication, it seems clear that even Bush’s general remarks were in the context of what science was able to unleash–a context that had been amply displayed even without the deadly climax of the A-Bomb.

What ideas/visions in “As We May Think” are of enduring relevance? For me, of course, the answer is “almost everything,” with the exception of Bush’s sexist understandings of vocation and social roles. These are typical kinds of sexism for the period, and I wish Bush had thought to think about them as well. That said, I was astonished by the enduring relevance of this essay when I first read it, and I continue to be astonished, particularly in the way in which a formally-trained scientist, public intellectual, professor, and politician (if only of the appointed variety) was bold enough to think about cognition not as something orderly and taxonomically comprehensible, but as a set of associative trails that should be not only acknowledged but amplified. Section 6 of the essay (which unfortunately we did not have time to get to) is particularly lovely for me, as it focuses on “the artificiality of systems of indexing” without once suggesting, as some other thinkers have done, that for best results we need to force the mind into the mold of those systems. (The spelling reformers of the Royal Society come to mind, as well as most curricular designs–but I digress.) Instead, Bush proclaims,

The human mind does not work that way. It operates by association. With one item in its grasp, it snaps instantly to the next that is suggested by the association of thoughts, in accordance with some intricate web of trails carried by the cells of the brain. It has other characteristics, of course; trails that are not frequently followed are prone to fade, items are not fully permanent, memory is transitory. Yet the speed of action, the intricacy of trails, the detail of mental pictures, is awe-inspiring beyond all else in nature.

Here the brain’s introspection of its own processes, bolstered by the exciting new frontiers of brain science (the ultimate metalinguistic gift?), resonates with the writer’s awe, the reader’s awe, and the long record of the human race, one in which a storehouse of memory, the ability to create both enduring and ad-hoc associational trails, and the capacity for rich symbolic representation (culminating in what Douglas Hofstadter calls “an infinitely extensible symbol set” with symbols for that very set), continues to try to write, draw, speak, play, engineer, titrate, etc. etc. etc. itself into being, and more fruitful being at that. What a thrill to be able to do that, to be able to share the experience of doing that, to try to build better, more complex, more intricate and interesting and playful and insightful ways of doing that! Cave paintings to fMRIs: what a species … and where must we, should we, will we end?

Which comes to the next bit, and for me one of the more challenging moments in the essay:

Man cannot fully hope to duplicate this mental process artificially, but he certainly ought to be able to learn from it.

Sounds awfully straightforward, yes? But it’s not. Learning from our own growing knowledge about learning is a very interesting kind of feedback (sometimes disastrously so–witness Hamlet). It’s also a complexly adaptive system that may not lead to homeostasis (I hope it doesn’t–there, I said it) but instead may result in interesting, sometimes useful, sometimes beneficial, sometimes destructive emergent properties. But of course that’s the rub (apologies to the PoD). One of our primary means of learning is metacognition, yet the metacognition doesn’t by itself offer a ready path to progress. Now that we are learning from how we are learning, what are we learning, exactly? How to improve the instantiations of what we already call “learning”? Or how to augment human intellect in a way that may be the next stage in our (cultural) evolution?

Many thinkers, Brian Arthur and Kevin Kelly among them, believe that our peculiar evolutionary gift is always to move beyond our native endowment. In other words, it’s part of our native endowment to be able to, and hardly to resist, going beyond our native endowment. Bush’s implicit claim, emerging in the section 8 (a portion of which I have read below), is that thinking-together by means of sharing associate trails will lead to greater chances for favorable outcomes. What has “enabled [humanity] to throw masses of people against one another with cruel weapons … may yet allow [humanity] truly to encompass the great record and to grow in the wisdom of race experience.” Now, Bush concludes, is “a singularly unfortunate stage at which … to lose hope as to the outcome.” (I’ve taken the liberty to make his language sex-inclusive, a liberty I believe he would freely give me were he to be alive today.)

Wisdom. Hope. Contested and contestable terms, to be sure. But not dispensable–so the conversation does and must continue, and may not be quite as irresolvable as we may think.

Now for the lagniappe. My colleague and friend Tim O’Donnell (Professor of Communication at the University of Mary Washington) wrote his dissertation on Vannevar Bush and the rhetoric of science, so I asked him a few questions on behalf of the seminar:

1. Is it fair to call Bush a techno-utopian? Did he change his mind about the wisdom and hope he looked for in “As We May Think”?

In 1967, Bush gave a talk which played on the title of “As We May Think” called “It is Earlier Than We Think.”  He wrote: “To strive for a better life for those who will follow us is a worthy objective in itself.  But that life must be more than just a life of peace and sanity.  It must be a life in which, indeed, many may reason, and ponder, with far more insight than is ours, by methods we can not now envisage.  Even were the chances for this small, it would be a crime to deny our successors the opportunity.  And, to me at least, the chance does not seem small.  This sort of philosophy can have no meaning for those pessimists who insist we are mere products of chance, tossed about by inexorable forces which can never be altered, doomed to be just automatons in a cruel universe.  It can have meaning to those who rely on religion for their guidance, for it has not conflict with their aspirations.  And it can furnish a worth-while motivation for those who have left the formal religions, and who are otherwise without a goal in life.  It is a humble attitude, consistent with our present abysmal ignorance.  The course of man has proceeded thus far only a little way.  He has not yet developed his full power of thought.  To carry the torch for those who are to follow is not a sordid role.  It is rather a privilege to render smooth the road for those who will think more deeply than we.  It is earlier than we think.” [Science is Not Enough, pp. 184-5]

[The] big difference between Bush of ’45 and Bush of ’67 [was that the] nuclear arms race tempered his techno-utopianism in later years.

 2. What’s one of your favorite parts of this essay?

From “Wholly new forms of encyclopedias…” to “…”science may implement the ways in which man produces stores and consults the record of the race” SHOULD BE READ ALOUD.  It’s made for oral interpretation. [Tim is a debate coach, a rhetorician, and a public-speaking specialist. I have endeavored to meet his imperative, below!]

 

NMFS_F11: A New Hope

As the “season of mists and mellow fruitfulness” comes to Virginia (home of the best autumns I know), the New Media Faculty-Staff Networked Development seminar coheres once more. This time the Network Information Center (or the Greenwich Observatory, choose your metaphor) is at Virginia Tech, my new professional home. The seminar here had a great first meeting last Wednesday. As we went around the horn and introduced ourselves, I was struck yet again by the depth and variety of the colleagues who make up a university. We are certainly a “city of intellect,” as Clark Kerr calls the university, but richer–a city of intellectuals whose pursuits range from our respective scholarly disciplines to artisanal breads, improvisatory theater, and Jimi Hendrix blacklight posters. The shift from “intellect” to “intellectuals” is key, I think, to understanding the personhood that unites us, and to revealing the numbing, often overwhelming professional routines that prevent the “meeting soul” from becoming the “met friend.” And last Wednesday, in the company of quirky, curious, spirited intellectuals, I began once again this journey toward the “resonance frequency” within the writings we will read together. My largest goal was articulated beautifully last fall by Paige Panter, whose passionate articulations were so crucial to the success of that extraordinary seminar at Baylor: “Contract the fervor of Nelson and learn the vision of Kay.” Much of our time as intellectuals within the academy is devoted to critical analysis, as is meet and right. Yet there’s also this elusive idea of the resonance frequency, of a set of beautiful ideas that make something like the music of the spheres, a shared lucid dream. I hope for that too: a lift from the weariness of detecting defects, an ascent at least into the possibility of ascent, the daring to hope so.

Our seminar’s motherblog is up and running. This fall’s other networked sites are also springing to life, their networks lighting up like framed windows in a city at twilight: Benedictine University (two campuses), the University of California at Berkeley, the University of Queensland (Australia), Houston Community College (two campuses), Baylor University, the University of Central Florida. The seminar syllabus is here,  the networked seminar directory here.

In that seminar directory you’ll find a uniquely interesting network node, one that’ s new this fall: the Second Life NMFS group, facilitated by Robin Heyden and Liz Dorland. Robin and Liz have quickly assembled an astonishing set of resources. I’m learning as fast as I can from their design, from the tenor and content of their communications, from the imagination and skill they’ve brought to the very difficult task of organizing an international group of participants within a virtual world that has its own significant learning curve to master before one even gets to the hard part of reading, discussing, and faithfully blogging the experience. Yet the marvelously recursive/immersive experience of listening for that resonance frequency within a constructed world of reified metaphor and metaphorical representation (and self-performance, self-revelation) is breathtaking in its implications. So is the makeup of their group: scholars and educators and writers from  Denmark, Florida, Georgia, Belgium, Texas, Missouri, Massachusetts, North Carolina, Indiana, California … others I couldn’t quite pinpoint. The poetry of this node (I don’t know what else to call it) speaks beautifully in this screenshot from their first meeting, on the NMC Campus in Second Life.

I look at that picture and I think of another stirring moment, a moment from one of my favorite episodes of Star Trek: The Next Generation:

We tell the story of our journey and we tell it together, anchored in the fluidity of self and personhood, and buoyed by the stories that come before us and inform our making. Gilgamesh. Darmok and Jalad at Tanagra. Picard and Dathon at El-Adrel. Rob and Jill and Rebecca and Teggin and Diane and Yanna and Tim and Justin and Shelli and Ann and Brian and Jesus and Lazlo and Jennifer and Tyler and Gardner at Virginia Tech. Our arms, wide.

EDIT: My thanks to Alice for alerting me to my mistaken interpretation of the Tamarian expression “when the walls fell.”

Building a new table: a response to John Fritz’s response

From "How To Build A Table." Click on the image to see the original website.

Hi John–thanks for stopping by and leaving such a long and thoughtful comment. Yes indeed, you should be blogging, man!  I’d read it, and I’d link to it, too. The blogosphere’s magical that way. Just saying. So here’s my response. Next time, I hope there’s a blog on your end so I can do some pingbackin’. Srsly.

First, thanks for the kind words about my leadership. One clarification: I’m currently Chair of the Board of Directors of the NMC. To say I’m “Chair of the NMC” makes my role sound bigger than it really is. Also, while I do hope I’m making some valuable contributions to the conversation about higher education, I take greatest pride and satisfaction in the students I’ve worked with over the years. I estimate, conservatively, that I’ve had over 3500 students come through my classes since I began teaching full-time back in 1990. I’ve tried to pay attention to what worked and what didn’t in the courses I led. I hope one of my own “instructor effects” was to encourage my students to take responsibility for their own learning, just as you say. But even there, I find, there’s an art to this endeavor, mostly in the manner and contexts in which I as a teacher try to encourage my students. I’m constantly thinking about the effect my best instructors had on me, and constantly trying to weave that into the tapestry of my own teacherly imagination. I had some utterly magnificent teachers. They were all different, except for the clear dedication they all showed to helping me find and nurture my best self. In my own journey, I keep trying to make myself worthy of the love (sometimes tough love) and commitment they gave to me.

I’m thrilled, of course, to hear of the successes of problem- and challenge-based learning in the introductory CHEM courses. This is great news in an area that sorely needs it. Of course it’s a great thing when a problem is noticed, the extent of the problem is demonstrated, and a solution is found. I’m not anti-research or anti-numbers by any means (and neither was Carl Brigham). In the talk I gave at the Fashion Institute of Technology last January, I had fairly sharp words for some of my Miltonist colleagues regarding their unhelpful sneers at quantitative data in the humanities. I so wish I were a neuroscientist–at least, one like Hillary Blakeley. 🙂 My own “APGAR for Class Meetings” is a quantitative metric, and every day I used it I would calculate mean, median, and mode in front of the students–because it was fun, and because it offered three different portraits of how well the class had prepared. Is that analytics? If so, fine. But I understood “analytics” to mean something more specific, something along the lines of “business intelligence for academia”–a kind of data-mining of narrowly defined and measured behaviors in students, behaviors that as you note are only proxies for what we’re trying to investigate (and in my view, dangerously misleading proxies). *That* kind of analytics I have serious concerns about, as I’ve already explained in my blog posts. Are those data entirely useless? No. Do they carry the great risk of making mistaken assumptions about learning seem to be “facts”? Yes. When Chris Dede says our assumptions about learning are fundamentally flawed, what light does that shed on these questions? Yes, we know that time on task correlates well with better grades in most circumstances. But what tasks? And to what end? No offense to David Wiley, who’s done fine work in open education,  but I confess I was not delighted with that waterfall. I was, however, greatly nourished by Randy Bass’s presentation on “the problem of learning in the post-course era,” which analyzed the complexities of cognition much more successfully, in my view, especially in the light of our current cultural moment.

You say that my critique is widening. I don’t think so. I think the species of what I object to are proliferating, but they belong to the same genus.  What I object to, as I’ve explained, is a move away from cognitive and social approaches to learning and assessment, and a move toward more behaviorist models. I don’t object to course web sites. I object to the idea of “learning management,” just as I object to the widespread adoption of get-em-through Computer Aided Instruction, for all the reasons Ted Nelson outlines in “Computer Lib / Dream Machines.” I think people adopt behaviorist and “learning management” models because they yield more easily quantified results (the research is more focused, less messy, and thus more “convincing”) and can drive institutional decision-making more readily. These are not good reasons. These are reasons not connected with learning, at least as I understand the process. People may adopt them with the best of intentions, and genuinely care about student welfare. But in my view they’re also risking premature standardization and a kind of self-validating meaninglessness. In the midst of the “largest increase in expressive capability in the history of the human race” (Shirky), Blackboard demonstrated that what too many folks in higher education really wanted was a closed, neat, easily monitored environment that would preserve the worst of the transactional elements of education. These systems used to be called “course management systems,” but that wasn’t grand enough for Blackboard, so they became a “learning system” and then tried to assert (as I understand it) that they owned the patent on assigning different roles and permissions to various participants in a website.  EDUCAUSE itself protested when Blackboard sued Desire2Learn, a courageous stance given all the parties that Blackboard has helped to fund over the years.

I think a password-protected course website that helps to manage documents within a course has its uses, though I’d never say that such a site “manages” learning. I don’t think learning can be “managed”–as I’ve explained in my posts, it’s the wrong metaphor, and it does matter what we call things. What I see, though, is that such websites *become* the online presence for every aspect of the course, and thus furnish data on “student involvement” that form the basis for “analytics” that measure with fantastic precision an activity that occurs within, and perpetuates, a brutally reductive paradigm of learning. Some of my faculty colleagues resist working online because they’re Luddites or mulish or whatever, sure. (And faculty mulishness has its good side, too, though that rarely gets discussed.) But I also have colleagues who resist working online because “working online” means “using a ‘learning management system.'” Once they understand the other possibilities open to them, they get interested. Cole Camplese and the folks at PSU are exploring those other possibilities in ways I too admire. A large part of what I admire comes from their willingness to build within non-management paradigms of learning and expression. Obviously UMW Blogs is also leading in this area (and has also been an inspiration for PSU, as Cole will tell you himself).

Student cynicism about school breaks my heart, because that cynicism (except for the strongest, most rebellious of them) becomes cynicism about their own lives. Yet what I hear when I talk to students these days is a tremendous amount of cynicism. They know the game. They know the drill. Their “attention” is focused, all right; it’s focused on “getting through.” Stockholm syndrome comes next.

To cite Papert again: “Before the computer changed school, school changed the computer.” If you want to know why we haven’t gotten to the honeymoon (or even first base), that’s why. The promise of teaching and learning technologies, for me, involves changes in how we think about school. I’ve documented my thoughts in this area pretty widely over the last few years, so I won’t repeat them here. I’m not sure how to answer your question about my D or F students. I have had a few of those students, sure, and I try my best to reach them. I want all my students to succeed, to grow as learners and to attain the cognitive fluency that comes from hard work with intellection (which includes memory), experimentation, and articulation. The richness you kindly describe in my presentations comes from that desire, and the students’ answering commitment. I’m not sure what the control group would be for my “R&D,” or that it’d be ethical for me to design a class that deliberately impoverished the learning experience so I could get harder evidence of the effectiveness of my methods and the work we do together. (To be fair, I don’t think you’re asking me to do that–but the “control group” is a perennial problem in experimental design in education.)  I do know that I am regularly astonished by the quality and intensity of work students can do when they stop trying to “figure out what the teacher wants” and learn that the teacher wants them to be their best selves in a particular learning context. If you want more specifics on how to teach a huge intro-level course with those goals in mind, Mike Wesch would be the one to talk to. I’ve learned a huge amount from him, and I am particularly grateful for the example he sets of stubbornly insisting that the right kind of “instructor effect” can make a huge difference.

"Noise Professor" Zachary Dowell's cover for a book I keep trying to write....

When I starting talking about “love analytics” during an interview at ELI 2011, I was thinking of Mike’s beautiful story of his wife’s telling him to love his students and they would love him back. I am also inspired by what Mike has been saying about Erich Fromm’s book on the art of loving as a teaching/learning paradigm. Mike’s a social scientist who’s not skittish at all about data of any kind. But like James Fernandez and Grant McCracken, Mike foregrounds creativity as a mode of knowing, and has no truck with what Fernandez memorably calls “administered intellectuality.” Mike is also demonstrating how we as educators might come to grips with the principle of plenitude that Plato described long ago, a principle at the heart of transformative learning. Here’s how McCracken memorably imagines what might happen if Plato were alive today:

Plato, let’s say, returns to walk among us.   He becomes, inevitably, a figure of  controversy.  The talk show circuit demands his presence.  (“Today on Geraldo:  Plato—architect of Western culture or dead white male?  You decide!”)  There are doubts, of course.  Production assistants do not warm to elderly men who must be talked out of the wonder-struck examination of a parking meter.  (“You’re telling me any citizen may make a claim against this space by inserting a coin?  That there’s an implicit contract between the ‘motorist’ and other members of the polis?”)

But Plato is not entirely astonished by the contemporary world.  He has seen some aspects of our world before.  He would have no difficulty, for instance, with the blooming, buzzing quality of contemporary life.  He wouldn’t blink at poetry too diverse for a common theme or fashion dizzy with pluralism

Plato accepted the world as a place that bloomed and buzzed….

(Grant McCracken, Plenitude 2.0, Book One of Culture By Commotion. Available as a free “drafty book” download here. Don’t miss what McCracken says about “drafty books” at the end, as it’s the sort of thing Kathleen Fitzpatrick, HASTAC, NMC, and others have been working on in other emerging forms of scholarly communication. Also, God save me from such “production assistants” as McCracken describes above–and also from ever becoming one myself.)

If  “analytics” means trying to assess whether something has worked or not, of course I’m fine with that–as long as we keep the questions of “what is that ‘something’?” and “what do we mean by ‘worked’?” and “are our measures really adequate to what we want to know?” as rich and complex as they need to be. From what I see and hear, that’s not happening. A disturbing amount of the talk I’ve heard about “analytics” simply ignores those rich and complex necessities. You write, “Higher ed needs to get more students through successfully.” Through what? And what constitutes success? The getting through? That seems to me like a tautology. You write, “we need evidence, not anecdotes of instructional technology’s effectiveness to get a seat at the resource allocation table.” I love the word “anecdote.” It’s such a polite cuss word. 🙂 What about a learner’s self-report? An auto-ethnography? A work like Papert’s that tells the story of his own journey as a learner–this, mind you, a mathematician’s journey, a mathematician of the highest caliber who spent most of his career working on computers and education at MIT? Are these “anecdotes”?

Really, if the stories of transformative learning are not admissible evidence at the “resource allocation table,” then maybe we need to get our tools together and build a new table.

Learning, invention, greatness

Norbert Wiener

I came across a striking sentence yesterday in one of the books I’m reading, Norbert Wiener’s Invention: The Care and Feeding of Ideas.

For a great period of invention, the artisans must become philosophers or the philosophers, artisans.

I think Wiener is right, and I have several thoughts following that statement:

  • The moments of insight that characterize deep learning have, for the learner, the flavor, feel, and energy of invention. In other words, when learners “realize” something, they do not simply memorize the connection that the teacher has made for them. They feel, and rightly feel, that they have made this connection themselves–which means they feel as if they themselves have invented the idea or connection. The arts of intellectual seduction (as Bruner puts it) are closely linked to the arts of temptation and elicited curiosity, not as a mode of pandering to students, but in simple acknowledgement of the fact that the “a ha” moment does not mean “a ha, now I see what you have shown me” (though one may use such words) but “a ha, I have made a breakthrough, I have invented a new thing.” Of course the learner may or may not have “invented a new thing.” If not, then of course the learner should credit other learners and not cherish the illusion that he or she has in fact invented the wheel. But it is the feeling of having done so that matters, and that separates the pursuit of insight from mere studiousness. It’s important to have the discipline to be studious, but it’s more important to understand that every moment of deep learning feels to the learner like an innovation or an invention, and (thus) to frame the learning experience in such a way as to make that experience more likely. Repeat-after-me is antithetical to the experience of insight or innovation, though it may be a useful stage of preparation, especially if it’s in the context of play, not scolding. Otherwise, as Wiener writes (with the masculine pronoun that, alas, reflects 1954’s biases), “the scholar-workman is bound to a perpetual subordination to a prearranged order of things.” (Sounds rather like our current “curricular” strategies that culminate in “learning management” and teaching-to-the-test, but I digress.) Weirdly, I find that many people seem to think the feeling of invention I’m describing is relevant only to a) mavericks or b) very gifted students (and to the combination of a and b, of course). My argument is that this feeling of invention characterizes all deep learning, and is therefore relevant to all learners; all learning experiences should be designed and carried out with this in mind.
  • The artisan/philosopher connection is at the heart of what we think and talk about in the New Media Faculty-Staff Development Seminar.  As the editors of The New Media Reader put it:  “Understanding new media is almost impossible for those who aren’t actively involved in the experience of new media; for deep understanding, actually creating new media projects is essential to grasping their workings and poetics.” Or as Richard Feynman said, “What I cannot create, I do not understand.” Or as Alan Levine insists, it’s all about being there, and creating out of that being. Tanya Roscorla has captured this ethos very well indeed in this article in Converge magazine, for which my heartfelt thanks.
  • The artisan/philosopher connection is at the heart of what Jim Groom and Martha Burtis are doing, brilliantly, with ds106.  I am frankly in awe of their conceptions and efforts, and equally in awe of what the students have created in response.

Michael Faraday at the Royal Institution

Finally, to time-travel backward just a bit, the artisan/philosopher connection was reinforced when the Royal Institution abandoned its plans for a separate stairway and entrance for the sweaty makers whose labors furnished the scientists with their instruments. The initial idea was to separate the artisans from the gentleman scientists. Thank goodness the Institution members thought twice, and thought better.

I spoke to this change of heart last January, in a talk at the Fashion Institute of Technology in New York City. The occasion was the opening faculty convocation at the beginning of the spring term. The topic for the entire year had been “Faculty of the Future,” though I think it could equally well be described as “Faculty for the Future.” My hosts were extremely warm and generous. The audience was perceptive and receptive. The State of the Union address just the night before, which I watched in “enhanced” mode on the Web as I sat in my NY hotel room, gave me some key insights to share the next day. And some credit-where-it’s-due there, as well, since my daughter Jenny was also watching that enhanced version, and used a Twitter backchannel to let me know she was right there with me on that meta-level of understanding. That knowledge, in turn, inspired me to further invention.

For the other truth about invention is a mystery: it feels singularly individual, and in many ways it is, but at the same time it is fostered most completely in a society of mutual respect and support. Like a family. Like a community of best-selves whose highest pitch of being emerges from a great whole. Like the Beatles. Like a fellowship of invention. With all the agitation about education these days, I sometimes feel like Frodo, who in his small but stubborn naivete insists that if we carry the ring, we will find the way.

With thanks, then, to my ace librarian Alice and my hashtag artist Jenny, here’s the talk I gave at F.I.T. in January, 2011.

Assessing Learning: A Response To John Fritz

My friend and colleague John Fritz commented on my last post at some length. My response to his comment grew and grew,  so I decided to make it a post instead.

I know you’re as passionate about these issues as I am, which is no doubt why your initial question comes out more like a peremptory challenge than an inquiry. Nevertheless, there are important issues here, and I will take a stab at speaking to them.

Of course I believe in evaluating the quality of student learning, both what they’ve learned and the conditions we imagine and provide to foster that learning. But now we’ve got not one but at least three things to assess:

  1. the student’s orientation toward learning (attitudinal, cultural, cognitive). One big difference between a rat in a Skinner box and a student in a learning environment is that the student brings memory, affect, expectation, etc. to the moment. What the cog-psy people call “appraisal” becomes crucial. And as Donald Norman points out, human beings infer intent and indeed the nature of other minds from the design of what they see and use. Schooling often sends very dismal messages indeed about the other minds who have designed such a deadening experience.
  2. what the student has learned–and now we have to think about what we mean by “learning.” Memorization? Insight? Creativity? Cross-domain transfer? “Going beyond what is given” [Bruner]? Mastery? Life-long self-directed learning and re-learning? All of the above? I choose “all of the above,” which means that “assessing student learning” must be complex, multi-source, longitudinal, and constantly revised in terms of what we educators are learning about brain science, learning environments, social aspects of learning, etc. etc. Doesn’t mean the assessments can’t be done, but I’ve yet to see an analytics paradigm that’s answerable to that complexity, and I suspect the paradigm itself is simply too limiting, too behaviorist in its model of mind.
  3. finally (or at least “finally for now”), we have to consider the very structures of schooling itself. While certain human concerns persist, or appear to (I’m not sure school really wants the disruption of true insight to dominate the experience, but maybe I’m just cynical this morning), the conditions and organization of schooling have changed over time, and not always for the better. Clark Kerr’s book The Uses of the University is very interesting in this regard. I also recommend, very highly, Seymour Papert’s The Children’s Machine, one of the most sensitive and poignant examinations of the uses of computers in education that I’ve ever read. Maybe *the* most. Right now I’m reading Norbert Wiener’s posthumously published Invention: The Care and Feeding of Ideas and learning a great deal from his thoughts on the technologies of education (including technologies such as funding, degrees, environments, etc. etc.). I just finished a fascinating article in Scientific American on “cognitive disinhibition” that suggests we should think about the role of disorder and eccentricity in education. The book Falling For Science: Objects In Mind also examines the oblique paths to deep learning, and the sometimes counter-intuitive ways in which the design of learning environments can encourage the learner to discover and explore those paths. I think also, with great admiration, of Chris Dede’s work on learning-as-bonding, and of Diane Ravitch’s newly awakened opposition to so-called high-stakes testing. For me, books and articles like these ought to frame the conversation. When I hear a speaker at a national conference say that supermarkets know more about their customers than schools know more about learners, I think the conversation is on the wrong foot altogether, and dangerously so. What a supermarket knows about my buying habits is not at all an apt analogy for what I want to know about my students’ developing cognition.

If you got the impression from my blog post that I don’t think we should assess student learning, please read the post again. The problem I mull over is the one that occupied Brigham: premature standardization and a “testing industry” (or, mutatis mutandi, an “analytics industry”) in which financial stimuli interrupt the necessary and messy process of ongoing research. Blackboard, for example, got enormously wealthy by giving higher ed a way to avoid dealing with the World Wide Web in any serious or innovative way. I remember being regaled with tales of improvements in everything from menu design to customer service while also listening to scornful commentary on “frills” like wikis, avatars in discussion boards, ingestion of RSS feeds, and of course all competing products. I also heard a lot about adoption rates, as if the very fact of widespread use was a reliable and complete measure of worth. As a sales technique, such talk was undeniably effective. As evidence of better opportunities for learning? Not so much.

Unless and until we acquire the patience, humility, and appetite for complexity that it takes to think and talk about learning, all other questions–allocating resources, evaluating teaching/learning technologies, etc.–are secondary. To assert a final answer to the question of resource allocation before we have suitably rich and complex questions about learning, let alone about assessing that learning, is to “do more widely those things that are now being done badly,” in my view. The huge danger is that resources will be allocated in the direction of anti-learning, or thin and superficial learning (they really amount to the same thing for me). For example: can we safely assume that grades in a course tell us everything we need to know about student learning, so that if grades go up, there’s been an improvement in learning? The grades tell us something, but what? And do they always tell us the same thing, across or even within a course? I don’t advocate eliminating grades as a measure of successful learning. I do advocate that we not design an entire system of assessing learning technologies around that single measure of success, when that measure itself begs so many questions about the nature and purpose and quality of learning.

On the macro scale, the degree completion stats also need more complex and nuanced thought, in my view. Reverse engineer it: if we find a way to nudge more students over the “C” line in more courses so that they pass the courses faster and thus finish the degree, what have we accomplished? Even if we assume that a “C” means the same thing in every class, and that a “C” is an acceptable outcome–and I do not assume these things by any means–what will we have when we have a nation of “college-educated” people who have squeaked by in factory-like classes based on memorize-and-repeat models of “learning” and “assessment”? Not the nation I’d want to live in.

The Internet has been transformational. College can be, too, but not by using metaphors of “management” in the way it thinks about fostering cognitive development. The honeymoon of edtech’s potential is almost over? What honeymoon? I don’t think higher education has progressed much farther in its relationship with interactive networked computing than awkward conversation on opposite ends of the sofa while the parents look on with disapproval.

“Analytics” interventions

I continue to marvel at Ellen Condliffe Lagemann’s An Elusive Science: The Troubling History of Educational Research. That book and Clark Kerr’s The Uses of the University (which I’ve now read twice) have been astonishing experiences for me this term. I wish I’d found them both earlier, but I’m glad I’ve found them now.

I wrote about Lagemann’s book in my last post. I want to continue with another, more focused look at a section called “Developmental Perspectives.” Here Lagemann tells the story of the rise of behaviorism as the fundamental paradigm of educational research, a paradigm that devolves into a kind of  “social bookkeeping.”  (The phrase immediately brings to mind some of the extremes in the new craze for web-based “analytics.”) Yet in that rise, even when it was happening, there were dissenting voices, warnings, even temporary halts in the headlong rush to reductive measures and models of human learning. One such warning came at the very moment the Educational Testing Service was about to be founded. As Lagemann tells the story, “the original proponents of such an organization were William S. Learned and Ben D. Wood, the directors of the Carnegie Foundation’s Pennsylvania Study.” They wanted to keep academic standards high, a laudable aim to be sure, but their models of cognition were narrow and simplistic. Like the miasma theorists in Steven Johnson’s The Ghost Map who thought cholera was caused by bad air, not water-borne bacteria, these experts were well-intentioned but working from a paradigm of fixed innate ability and stimulus-response learning whose basic assumptions were wrong.  We are still living with the dire consequences in many ways, including systems of educational “assessment” that use commodity methods to produce commodified learners.

Carl Brigham tried to intervene. He was not anti-testing. In fact, Lagemann tells us he was a psychometrician who had helped to develop the SAT and “was working to improve the SAT and other tests.” (More context: earlier in his career, Brigham had espoused racial theories of intelligence that he later disowned. Brigham’s break with his earlier views shaped many of the concerns he later expressed about uncritical adoption and use of standardized testing. You can read some of his story in this fascinating Frontline interview with Nicholas Lemann.)  What Brigham opposed was not testing, but a testing industry that encouraged schools to adopt these instruments uncritically and use them crudely, without an adequate understanding of the complexities of learning, particularly the social aspects of learning. Here’s how Lagemann describes Brigham’s effort, and his rationale:

In an article published in School and Society, as well as in correspondence with J. B. Conant, whom Learned and Wood had enlisted to help their cause, Brigham had expressed grave concern about two matters. The first was “premature standardization”–developing norms to give meaning to test results before the full significance of what had been tested was fully understood. The second concern was that there had been a lack of research into questions that were essential if tests were to be meaningful. As Brigham explained, “the literature of pedagogy is full of words and phrases such as  ‘reasoning,’ ‘the power to analyze,’ and ‘straight thinking,'” none of which is understood. Unless there was more research into such fundamental processes, Brigham insisted, testing would interfere with efforts to develop reasonable objectives for education [my emphasis]. Claiming that the demands of the market and the claims of  “educational politicians” had stunted the development of a valid science of education, Brigham feared that sales would overwhelm the research functions of a large permanent testing service. As he put it, “although the word research will be mentioned many times in its charter, the very creation of powerful machinery to do more widely those things that are now being done badly will stifle research, discourage new developments, and establish existing methods, and even existing tests, as the correct ones.”

Brigham’s words could have been written yesterday. His warnings are still urgent, perhaps even more so than when they were first written. Yet they haven’t been heeded, and the results have not been pretty, either. When Campbell’s Law kicks in, true insight disappears:

The more any quantitative social indicator is used for social decision-making, the more subject it will be to corruption pressures and the more apt it will be to distort and corrupt the social processes it is intended to monitor.

Under these circumstances, the “powerful machine to do more widely those things that are now being done badly” will also shape the entire schooling experience so lopsidedly that whatever the original test sought to measure, even imperfectly, can no longer be measured at all.  Instead,  the practices begin to measure themselves, untethered from complex realities, and to distort, even eliminate, the contexts in which deep learning can occur. Yet we will have self-validating data to make us feel we’re making progress, and a steady market for more feature-laden varieties of (proprietary) porcine lipstick.

Lagemann tells us that Brigham was right:  “the very existence of ETS helped perpetuate existing educational practices,” and “for a time turned scholarship in education away from the progressive purposes that had been so central to it during the interwar era.” The consequence was a shift from trying “to improve the effectiveness of instruction” toward the different goal of  “perfecting instruments of selection,” a shift that persisted until the “cognitive turn” of the 1960’s.

And now here we are in 2011, with a system that continues to appear to distinguish “academics” from “education.” Have we now come to the point in higher education at which the high-stakes testing world of NCLB and its kin, amplified by the worst models of computer-aided instruction, has concealed from us the choices we are making by selling us perfected instruments of selection in the guise of improved educational effectiveness? I often think so, and the thought frightens me. We’re being sold miasma meters to wave around instead of accepting the challenge of thinking hard about complex questions and designing our systems to be elastic enough to prevent the “vendor lock-in,” literal and metaphorical, of institutionally palatable patent medicines that will forever stunt our capacity for intellectual growth.

What could be more disastrous for a democracy?

The Heroism of Broad Problematics

Two books converged for me today: Edmund Morris’ Beethoven: The Universal Composer and Ellen Condliffe Lagemann’s An Elusive Science: The Troubling History Of Education Research.

Langemann writes movingly of the “early educationists” whose motivations were both “human” and “within the context of their era, comprehensible.” At the same time, she judges that their work bequeathed to the field of education “a sadly narrow problematics.” This is a much more precise way of saying what I often struggle to articulate: that much of the thinking I encounter surrounding schooling (with all that includes) simply reduces or denies the complexities of the questions at the heart of the endeavor. The “sadly narrow problematics” of the essentially behaviorist approach persists in many quarters, despite the famed and vital “cognitive turn” thinkers like Jerome Bruner encouraged and developed in the 1960s.

The haunting question for me, however, is why a sadly narrow problematics would emerge and be adopted in the first place, especially in the case of something as obviously delicate, complex, and relational as teaching and learning. Part of me remains genuinely puzzled by this question. Part of me is more sadly knowing. If one adopts a narrow problematics, one becomes more certain of the possibilities of useful action, more confident of the directions one should go in, more systematic and much less anxious about the daily work that advances the profession. Who wouldn’t want certainty, confidence, and clarity?

I do understand that desire. There are famous examples of what can happen when the problematics become so broad that the entire world is taken in as a problem. Apparently nutty and obsessive questions emerge: how many angels can dance on the head of a pin? Or a disingenuous career-enhancing “high theory” epistemological panic can enable one to write the same essay over and over, “deconstructing” (in the casual sense) everything, each argument spinning down into a self-consuming artifact, except for the artifact of the writer him or herself, magically exempt.

And in the meantime, there’s a kind of despair that settles in, as if one can’t know or do anything.

So yes, I understand the pragmatic realities, and I understand the need for operational integrity and managerial attentiveness (well, I am sometimes dubious of the way the latter is practiced, but I digress). But reading those words in Lagemann’s fascinating analysis, I wonder: if we’re encountering something as complex as the conceptual structures instantiated in neural connections and the capacity to stimulate and shape one’s own future neuroplasticity, and we narrow the problematics, isn’t that about the worst thing we could do? If all the targets of analysis and investigation are moving targets, we won’t get good answers or even good questions by pretending that many of them are stationary–or that we can demonstrate the success of our analysis by the way we triumphantly prove what we already knew going in.

Which brings me to the Beethoven, and the heroism of broad problematics. Last Sunday I was privileged to hear the Roanoke Symphony Orchestra in rehearsal with a massive choir as they prepared to perform Beethoven’s Ninth Symphony the following day. (Full disclosure: my sister-in-law sings in the chorus, but I don’t think that biases my response.) I know the Ninth pretty well. The second movement was the theme to The NBC Nightly News when I was growing up, and I always loved its wild, almost phantasmagorical mixture of echoing percussiveness and triumphant melody. Later, as I got to know the whole symphony, I was amazed by the confident depth of that haunting first movement, the beginning of which is almost nothing but a hint, followed by music of breathless insistence, a harbinger of the challenge we must rise to for the rest of the piece. Then there was the third movement, endlessly spinning out of itself with a melodic line that it seems to me leads directly to some of Shostakovich’s most heartbreaking themes.

But the finale is beyond even the abundance of what precedes it. The task Beethoven set himself was nothing compared to the task he set for us. We stand with the cherubim before God. We are all brothers and sisters. Our guide offers a kiss for the whole world. It would be ridiculous if it weren’t for the heroism of Beethoven’s joyously broad problematics, and the fact that he did it.

I suppose the approach to joyously broad problematics is the work of a lifetime: oblique, often disappointed, yet persistent, a unified and multiple embrace of complexity. To describe the project would be to dismiss it out of hand. Yet Beethoven accomplished it, and it cannot be undone. This kiss for the whole world.

I’ve sung that choral movement. I recall the first run-through with the orchestra. Our conductor, the late Paul Hill, smiled at us after he’d dropped his arms to his side. He’d seen this before, how inhabiting such a complex and urgent expressiveness would forever change our imagination of what could be experienced, what could be accomplished. Some work of noble note ere the end.

A broad problematics invites demagoguery, mystification, mental and spiritual exhaustion. Yet without it, no Ninth, no troth to plight under the wings of joy. No deep understanding. No deeply shared smiles.

Can the study of education, a technology to help us learn faster and more effectively, be guided by a joyful, heroically broad problematics?

How can it not be?

Beginning the S11 New Media Faculty-Staff Development Seminar–with props to the editors

One of the great perks of having a mind like a steel sieve is how it feels like the first time, every time. I’ve taught an undergraduate version of the New Media Seminar five times. This is my third time in the faculty-staff-development version. It’s my second time in the networked version–which I’m making rather a mess of so far, as the aggregators are not yet in place and there’s no ready way for the network to begin to know itself. Like a quarterback out of pocket, I’m doing some scrambling right now, as I prepare to leave Baylor for a new job at Virginia Tech. Yet even the scrambling brings new things into mind.

As I prepared for this afternoon’s seminar by reading Vannevar Bush’s “As We May Think” yet once more, what struck me most forcibly this time, strange to say, was the introduction. It’s hard to write a good introduction. New Media Reader editors Nick Montfort and Noah Wardrip-Fruin exceed that mark with astonishing consistency. Noah Wardrip-Fruin’s introduction to “As We May Think” is a case in point. There’s useful historical context, usefully complicated without fuss or pedantry. There’s just enough summary of Bush’s argument to give one a running start at understanding it. But the true excellence comes with that “secret sauce” these editors (in this case, NW-F) possess in rich abundance. They have the rare ability to celebrate a dream with real intellectual sophistication. Too often that sophistication distances itself from dreaming, at times even mocking the very notion of dreaming as sentimental or naive. (Of course, Doug Engelbart has said many times that he never got over being naive, but that’s for another post.) In Chief Culture Officer, Grant McCracken complains of “rhetorical pudding” and “epistemological panic,” and goes so far as to accuse academics of merely “phoning it in.”

In the introduction to “As We May Think,” there’s neither pudding nor panic.

Given a memex, a scholar could create her own knowledge tools as connections within reams of information, share these tools, and use complexes of tools to create yet more sophisticated knowledgethat could in turn be deployed toward this work. The memex has been envisioned as a means of turning an information explosion into a knowledge explosion. This remains of one of the defining dreams of new media.

There they are, the resonant frequencies I listen for each time I take this journey. Connections. Sharing, Tools that create knowledge that creates better tools–the beautiful recursion, the eternal golden braid. Once those frequencies start to resonate, the beautiful Hendrix-esque feedback loops emerge. Emily observes the memex is an instrument for sharing not only taxonomies of inquiry but personal (intimate, idiosyncratic, textured and irrepeatable) structures of thought. Sha sees analogies in acorns, and thinks about the way we all too often view seeds as nuisances and obstacles rather than the gloriously messy and inconvenient media of new life. A celebration of enduring, shareable trails of interest (such an evocative phrase) and essential questions of the usefulness of understanding and inquiry sound in Jennifer’s post. David notes the extraordinarily low signal-to-noise ratio on the ‘net, but retains the optimism of the programmer in wondering whether better algorithms just might help (as sorting the wheat from the chaff ought to be just the automated work Bush envisioned–as we see in spam catchers like Akismet). Looking through her journalist’s eyes, Mia applauds the way Bush explores very complex ideas in clear, intelligible language. (Indeed, one of my biggest personal fascinations with Bush’s essay is that it appeared in not one, but two general-readership magazines.) Philosopher Joel points to the thoughtful imagination’s idea of human capability itself as the platform upon which the visionary always stands.

And so we begin to weave these texts together. I return to Wardrip-Fruin again:

Bush’s is the first of many essays in The New Media Reader that look not toward but beyond the Web…. In addition to one-jump, one-way links, wouldn’t it be a pleasure to have trails capable of connecting through a series of information places in order to help construct a more nuanced map of connections in the reader’s mind?

Wouldn’t it be a pleasure, indeed. A more nuanced map of connections, usefully and joyfully shared, is one of my defining dreams. On my better days, I believe it is one of the defining dreams of education. In another editor’s introduction, this time to Bush’s essay in its original publication, we read the following:

Like Emerson’s famous address of 1837 on “The American Scholar,” this paper by Dr. Bush calls for a new relationship between thinking [human] and the sum of our knowledge.

I hope this seminar, our ongoing work together in the academy, and the memexes small and large we construct together here will help forge that new relationship–or, perhaps, reawaken the joy of the enduring relationship.